What are the responsibilities and job description for the Client Care Coordinator position at Comfort Keepers of the Northshore?
Are you passionate about helping others and making a meaningful impact in your community? Comfort Keepers of Stoneham is looking for a compassionate and organized Client Care Coordinator to join our team!
In this role, you'll serve as a vital connection between our caregivers, clients, and families—helping ensure the highest quality of in-home care.
Responsibilities include:
- Coordinating and maintaining caregiver schedules to match client needs
- Supporting client onboarding and sign-up process, including in-home visits
- Assisting with initial assessments and ongoing check-ins with clients and families
- Handling incoming phone calls and responding promptly to client inquiries or changes
- Collaborating with office staff to ensure accurate documentation and care planning
- Assisting with emergency coverage and last-minute schedule changes as needed
Qualifications:
- High school diploma or equivalent required
- Strong organizational and communication skills
- Proficient computer skills (Microsoft Office, scheduling software, email, etc.)
- Empathy, patience, and a strong sense of professionalism
- Ability to multitask and thrive in a fast-paced environment
- Previous experience in home care, healthcare, or client services preferred
- Valid driver’s license and reliable transportation for occasional client visits
What We Offer:
- A supportive team environment
- Competitive hourly pay
- Opportunities for growth and professional development
- Flexible scheduling options
- A chance to make a real difference in people’s lives every day
Join a team that truly cares. Apply today to be a part of the Comfort Keepers of Stoneham family!
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Stoneham, MA 02180 (Required)
Ability to Relocate:
- Stoneham, MA 02180: Relocate before starting work (Required)
Work Location: In person
Salary : $20