Administrative Assistant

Job Summary:

Comfort Keepers provides non-medical, in-home care to seniors in our community. We are seeking an Administrative Assistant with strong organizational skills and quality customer service. Under the general supervision of the General Manager/Owner, candidate can expect to operate general office tasks; delegate calls, assists with projects, maintain orders and other assignments as needed or directed.

Qualifications:

Preferred: High School diploma or GED and two years related experience and/or training; or equivalent combination of education and experience.

Requirements: Proficiency of multi-line phone system, word processing and computer skills (Office, Excel, and Power Point). Must possess and demonstrate excellent communication skills as well as a positive professional, business image.

Essential Functions:

· Operates multi-line telephone console to receive and direct incoming calls, establishes conference calls, and provides general information for callers. Obtains caller’s name and arranges for appointment, if necessary, with person called upon.

· Directs caller to destination, records name, time of call, nature of business, and person called.

· Greets visitors, determines the nature of their business and directs them to the proper destination or individual.

· Assist with filing duties and a variety of other clerical duties as necessary.

· Types memos, correspondence, reports, and other documents.

· Enusre supplies for caregivers are prepared.

· Monitor Care Connect and ensure employees are clocked in as needed.

· Notify scheduling/HR of scheduling conflicts.

· Create unassigned shifts and document caregiver call offs in notes and caregiver log.

· Billing PERS units monthly.

· Assist HR Specialist with credential tracking as needed.

· Assist Scheduling Manager with phone calls to clients and caregivers as assigned.

· Printing weekly caregiver schedules and visit notes for caregivers not using EVV.

· QA calls for 10% of client roster monthly. Document calls and notify GM of any issues brought forth from calls.

· Follow up calls to new hires weekly for 4 weeks. Notify HR Specialist of any issues brought forth from calls.

· Other duties as assigned.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Morning shift

Ability to Commute:

• Bloomington, IN 47401 (Required)

Ability to Relocate:

• Bloomington, IN 47401: Relocate before starting work (Required)

Work Location: In person

Salary : $17