What are the responsibilities and job description for the Front Desk Receptionist position at Comfort Psychiatric Services?
A front desk receptionist is responsible for managing the reception area of a business by greeting visitors, answering phone calls, directing inquiries, scheduling appointments, handling mail and deliveries, maintaining a clean and organized workspace, and performing basic administrative tasks to ensure a positive first impression for clients and guests; essentially serving as the first point of contact for the company.
Key Responsibilities:
- Greeting Visitors: Professionally welcome all guests upon arrival, identify the purpose of their visit, and direct them to the appropriate person or office.
- Phone Management: Answer and screen incoming calls, take messages, transfer calls to relevant staff, and schedule appointments.
- Administrative Tasks: Manage mail and deliveries, distribute correspondence, maintain office supply inventory, and perform basic filing.
- Appointment Scheduling: Coordinate meeting schedules, book conference rooms, and ensure meeting spaces are prepared.
- Reception Area Maintenance: Keep the front desk area clean, organized, and well-stocked with necessary supplies.
- Visitor Management: Maintain a visitor log, issue access badges, and enforce security protocols.
- Customer Service: Address inquiries from visitors and clients in a courteous and helpful manner.
- Basic Data Entry: Input information into relevant systems as needed.
Required Skills:
- Excellent Communication Skills: Strong verbal and written communication to effectively interact with clients and staff.
- Professional Demeanor: Maintain a positive and welcoming attitude while presenting a professional image.
- Organizational Skills: Efficiently manage multiple tasks and prioritize work to maintain a smooth reception area.
- Attention to Detail: Accurately record information and ensure proper handling of administrative tasks.
- Computer Proficiency: Familiarity with office software like email, scheduling applications, and basic database systems.
Job Type: Part-time
Pay: $18.37 - $19.37 per hour
Expected hours: 20 – 30 per week
Benefits:
- Health insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Morning shift
Ability to Commute:
- Olympia Fields, IL 60461 (Required)
Ability to Relocate:
- Olympia Fields, IL 60461: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19