Operations Manager

The Operations Manager is responsible for overseeing all aspects of the manufacturing process within the production facility. This includes managing production schedules, ensuring quality control standards are met, optimizing operational efficiency, and fostering a safe and productive work environment. Additionally, the Operations Manager takes ownership of the facility's needs, ensuring that all resources are adequately maintained, and any issues are promptly addressed. The Operations Manager collaborates with various departments to streamline processes and achieve production targets while adhering to budgetary constraints.

HERE'S WHAT YOU'LL DO

• Demonstrate the Core Values of Comfort Research in daily actions, execution of tasks, and interactions with others.
• Develop and implement production plans to meet customer demand and inventory targets.
• Monitor production processes to ensure compliance with quality standards and regulatory requirements.
• Optimize production workflows to maximize efficiency and minimize waste.
• Coordinate with the Supply Chain team to ensure timely availability of raw materials and components.
• Provide leadership and direction to production staff, including leads, operators, and production line workers.
• Foster a culture of teamwork, accountability, and continuous improvement.
• Conduct performance evaluations and provide training and development opportunities for team members.
• Address employee concerns and maintain a positive work environment.
• Implement and enforce safety protocols to minimize workplace accidents and ensure compliance with occupational health and safety regulations.
• Conduct regular safety audits and inspections to identify hazards and implement corrective actions.
• Establish and maintain quality control procedures to ensure products meet specifications and customer expectations.
• Responsible for executing compliance audits and ensuring readiness. Provides support to others during external audits as needed.
• Investigate and address root causes of quality issues and implement corrective actions to prevent reoccurrence.
• Identify opportunities for process optimization, cost reduction, and productivity improvement.
• Collaborate with cross-functional teams to implement lean manufacturing principles and other continuous improvement initiatives.
• Analyze production data and performance metrics to identify trends and drive operational excellence.
• Identify cost-saving opportunities and implement strategies to control expenses while maintaining quality and efficiency.
• Monitor financial performance against budgetary targets and report variances to senior management.
• Support the Operations team in shared goals and initiatives.
• Other duties as assigned by leadership.

OUR AWESOME BENEFITS

Here at Comfort Research, we believe that the health and well-being of our Ambassadors and their families is critical to their success in the workplace. Comfort Research offers a generous benefits program that includes:

• Generous Paid Time Off (PTO) plan that begins accruing upon hire for eligible Ambassadors
• Culture Awards program with opportunities to win cash prizes or extra PTO in addition to company-wide recognition
• Several paid holidays throughout the year
• Employee Assistance Program
• Growing family bonus & extra PTO for new parents
• Referral Bonus program
• 401(k) program with generous company match
• A variety of health insurance plans to choose from with company contributions to premiums
• Dental, vision, and other ancillary insurance coverages available
• Company-paid Short-Term Disability coverage
• Company-paid Life Insurance policy
• Free product allowances & product discounts

WHO WE ARE

Comfort Research is leading the furniture industry in innovative and affordable design and manufacturing. We’ve listened to the growing demand for quality, modern, leading-edge furniture and have responded with a bang! Today, you can find our products at all your favorite retailers, like Walmart, Meijer, Bed, Bath & Beyond, and Amazon (to name a few). But that’s just the beginning. We’re on our way to realizing our dream of becoming the "Best Known Brand in Furniture” and we’re pretty excited about it.

As we’ve grown, we’ve continued to be recognized as a Great Place to Work—and we’ve remained committed to building a positive culture and creating dynamic, fun atmosphere. We believe in hard work and we live by our core values of: Finding A Better Way, Doing the Right Thing, and Expecting the Best from Each Other and Ourselves. At Comfort Research, the pace is fast, the work is anything but boring, and the result is always more Comfort for All.

• High School Diploma or equivalent required.
• Bachelor's degree in engineering, business management, or related field preferred
• Proven experience in manufacturing operations management, preferably in a leadership role.
• Strong understanding of manufacturing processes, quality management systems, and safety regulations.
• Excellent leadership and communication skills, with the ability to motivate and inspire teams.
• Proficiency in data analysis and continuous improvement methodologies (e.g., Six Sigma, Lean).
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Experience with ERP systems and manufacturing software applications.
• Knowledge of environmental, health, and safety regulations.