What are the responsibilities and job description for the Hotel Night Auditor position at Comfort Suites Loveland?
Comfort Suites Loveland is seeking a friendly, customer-oriented individual with outstanding communication skills to fill our night audit position. Join our team and help create a positive experience for our guests from arrival until departure. Apply today!
Job Type: Full Time Sunday - Thursday 10pm - 6am *shift flexibility unavailable*
Pay: $15.50 - 16.00 per hour
Expected hours: 40 per week
Benefits
- Employee discount on hotel rooms and snacks
- Friends and Family discount on Choice Hotel rooms
- Opportunities for advancement
- Paid time off
Experience:
- Previous 1-year customer service experience preferred
- Strong communication skills, both verbal and written
- Excellent interpersonal skills and ability to work well with a diverse range of individuals
- Proficient in using phone systems and essential office equipment including computers
- Attention to detail and ability to multitask in a fast-paced environment
-Basic math skills are a must
Duties:
- Greet and welcome guests upon arrival
- Check-in and check-out guests efficiently and accurately
-Perform nightly property security checks
-Occasionally set up tables and chairs in the meeting room
- Provide excellent customer service and address guest inquiries and concerns
- Operate phone systems, including answering calls, transferring calls, and taking messages
- Handle guest requests and ensure timely resolution
- Maintain a clean and organized front desk area
- Reconcile accounts and close out balances
-Two days a week assist in setting up the breakfast area
Schedule:
- 8 hour shift
- Overnight shift
Work setting:
- In-person
Ability to commute/relocate:
- Loveland/Johnstown, CO 80534: Reliably commute during all types of weather or planning to relocate before starting work (Required)
Salary : $16 - $16
