What are the responsibilities and job description for the Full Time Night Auditor position at Comfort Suites?
Overview
The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk responsibilities, conducting nightly audits, and providing exceptional guest services. The ideal candidate will possess a strong background in hospitality and demonstrate excellent communication skills to enhance guest relations.
Duties
- Perform nightly audits of hotel operations, including financial transactions and reports.
- Manage front desk operations, including check-ins and check-outs for guests.
- Address guest inquiries and concerns promptly to ensure satisfaction.
- Maintain accurate records of room availability and reservations.
- Collaborate with housekeeping and maintenance teams to ensure all areas are ready for guests.
- Utilize phone systems effectively to communicate with guests and staff.
- Ensure compliance with hotel policies and procedures during night shifts.
Skills
- Strong knowledge of hotel principles and practices.
- Experience in guest services, particularly in a resort or hospitality setting.
- Proficiency in night audit processes.
- Excellent communication skills, both verbal and written, with a focus on guest relations.
- Ability to work independently during overnight shifts while managing multiple tasks efficiently.
- Familiarity with front desk operations and phone systems is essential.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Type: Full-time
Pay: $15.00 - $15.25 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- Overnight shift
Work Location: In person
Salary : $15 - $15
