What are the responsibilities and job description for the Night Auditor position at Comfort Suites?
**Night Auditor** **Overview:** We are seeking a dedicated Night Auditor to join our team. As a Night Auditor, you will play a crucial role in overseeing the hotel's operations during the night shift. Your responsibilities will include checking guests in and out, handling payments, ensuring exceptional customer service, and conducting financial audits. If you have a passion for hospitality and possess strong organizational skills, we invite you to apply for this rewarding position. **Responsibilities:** - Greet guests warmly and efficiently check them in and out of the hotel. - Address guest inquiries and complaints promptly and professionally. - Uphold a high standard of customer service throughout all interactions. - Process guest payments accurately and verify billing details. - Monitor the hotel's security systems and respond to any alarms or incidents. - Conduct nightly audits of financial records to ensure accuracy and compliance. - Enforce adherence to all hotel policies and procedures. **Skills:** - Previous experience in guest services, resort, or hospitality roles is preferred. - Proficiency in phone etiquette and front desk operations. - Bilingual proficiency is advantageous. - Knowledge of hotel management systems is a plus. - Strong customer service skills with a focus on hospitality management. - Ability to communicate effectively with guests and colleagues. - Multilingual abilities are beneficial for engaging with diverse clientele. **Work Location:** - One location **Work Remotely:** - No Join our team as a Night Auditor and contribute to creating exceptional guest experiences during their stay at our hotel. If you are reliable, detail-oriented, and passionate about delivering top-notch service, we look forward to receiving your application.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Night shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $13 - $14
