Weekend Night Auditor (Friday and Saturday)

Responsibilities

• General bookkeeping : ensure all hotel guest account information is accurate and up to date
• Handle customer complaints as necessary
• Communicate with housekeeping to make sure guest rooms are ready
• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Qualifications