Account Manager

About Us

Comlink is a leader in fiber splicing and utility construction services, delivering direct-to-customer partnerships for Tier 1 Carriers, Network Owners, Data Center Owners, Municipalities and Private Network Owners. With headquarters in Minnesota and regional markets in Tennessee and Colorado, we are positioned for growth.

We’re looking for an Account Manager in Denver, Colorado to support our continued momentum.

Why Join Us?

We are a company that values our strategic partnerships with our customers and vendors and we prioritize our employees in a company culture that promotes value, inclusivity, and rewards hard work. We offer a robust benefit package that is competitive and includes 401(k), health, dental, vision, short- and long-term disability, company paid life insurance, paid time off, and more. 

The Opportunity

The Account Manager is responsible for managing and nurturing relationships with our client to ensure their needs are met and expectations exceeded. You are the main point of contact between the customer and the company, handling communication, coordinating projects, and providing solutions to issues that arise. This role works closely with sales and will identify opportunities for growth and upselling additional services.

Essential Functions

·         Responsible for maintaining and growing customer relationships, sub-contractor network, and vendor relationships

·         Assess current and new market landscape with due diligence and strategy to identify competitive landscape,        market conditions, and business opportunities

·         Serve as the customer liaison, ensuring satisfaction and issue resolution

·         Work closely with project managers and field teams to meet customer expectations

·         Track job progress, managing project budgets, and follow up on customer needs

·         Support sales proposal development and contract renewals

·         Provide feedback to leadership on customer trends and service demands

·         Comply with all company confidential and proprietary information policies

·         Other projects and duties as assigned

Essential Requirements

·         Bachelor’s degree in business, construction management or related field, or the equivalent in training and work experience.

·         Minimum of 5 years’ experience in telecommunications, fiber optics and utility construction

·         Excellent written and verbal communication skills

·         Excellent customer relationship and networking skills

·         Proven business skills and business acumen

·         Demonstrated ability to manage multiple projects

·         Demonstrated leadership skills and abilities

·         Proficient in ability to read, utilize and understand engineering design and construction software packages, plan documents and drawings

·         Advance knowledge of Microsoft Office programs

·         Ability to travel as required

This position requires a combination of sedentary and mobile work with the ability to sit for longer periods of time, visual acuity to perform activities related to computer work, and finger dexterity for keyboarding. Must be able to walk or mobilize on uneven terrain, flat surfaces and through roadside ditches. Ability to walk, carry and lift objects as needed. Must be able to lift 50 pounds. 

Comlink Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Salary : $95,000 - $125,000