What are the responsibilities and job description for the Manager, Implementation position at Command Alkon?
Command Alkon, Inc. in Birmingham, AL has an opening for Manager, Implementation.
Job Description: Deliver fully integrated technological solutions for the heavy building materials industry by collaborating with cross-functional teams to develop technological systems and solutions for customers. Plan and direct modification projects from initiation through delivery for a product line, including data imports and program modifications. Collaborate with the customer to establish the project timeline and budget to ensure that all projects are completed and maintain contact after project completion for customer satisfaction. Document the project plan that includes scope and implementation. Monitor project readiness and adjust the schedule as necessary by keeping all parties informed of the project status. Identify and schedule necessary internal and customer resources. Coordinate with outside vendors related to the project to ensure on-site readiness. Evaluate whether the customer’s current software and hardware meets the requirements for the product. Define and document customer requirements for modification requests and propose solutions. Assist the support department in resolving complex cases along with the sales team, both remotely and on-site. Provide 24/7 on-call support during project implementation and go-live. Supervise subordinate staff in the day-to-day performance of their jobs and implement strategies to maintain employee development. Oversee training of the implementation team. Position supervises 2 Field Service Engineers. Travel required 20% of time (combined domestic and international). Position is fully remote and reports to the corporate headquarters in Birmingham, Alabama
Job Requirements: Requires a Bachelor’s degree in Electrical Engineering, Mechatronic Engineering, Information Technology, or in a related field and 4 years of experience. Must have experience in each of the following skills: Project management including oversight of entire project lifecycle, planning, execution, monitoring, and evaluation of project milestones; Conducting software and hardware implementations of programmable logic controls within industrial automation systems; Industrial control systems: Supervisory Control and Data Acquisition systems (SCADA), Distributed Control Systems (DCS), and Programmable Logic Controller (PLC) architecture; Building scopes of work and quoting labor; Strategic planning for complex system integration launches within industrial automation industry; and Financial management including the development, oversight, and optimization of departmental budgets, creating accurate financial forecasts, and analyzing financial performance metrics.
CONTACT: Apply online at https://commandalkon.com/careers/ referencing requisition ID MANAG001816.
