What are the responsibilities and job description for the Customer Service / Print Production Assistant position at Command Robbinsville?
Description
About Command Companies Command Companies is among the country's largest privately held printers and is comprised of closely held companies with common ownership, unionized workforces and strategic capabilities that serve clients in various industries. With nearly 1 million square feet of space across several facilities, Command Companies offers a robust set of print, mail and communications solutions that enable companies to connect with their audiences, stakeholders, members and other constituents across channels and devices, anytime and anywhere.
Command Robbinsville is state-of-the-art book manufacturing facility, ideal for producing educational books, computer books, catalogs, annual reports, and directories.
We are currently seeking a Customer Service / Print Production Assistant who demonstrates enthusiasm, aptitude, strong organizational skills and a willingness to learn. They will be fast-learning, detail oriented, self-motivated and hard working. The successful candidate will be responsible for the filing of paperwork and books, pulling and preparing billing to be invoiced, prioritizing and answering emails in a timely fashion and proofreading.
Essential Functions:
- Perform data entry of daily orders; to include entering orders into the system, filing paperwork within job folders and filing folders away numerically.
- Communicate with customers to ensure satisfaction.
- Perform proofreading of proofs to ensure there are no errors before jobs are approved to be printed.
- Pull job folders for completed jobs, review billing closeout to ensure information is accurate and submit jobs to be invoiced.
- Perform data entry of cover print orders; to include pulling assigned job folders, entering specific information into our system and organizing folders in to numerical order to then be filed away.
- File job folders for billed jobs into storage cabinets in numerical order.
- Organize books alphabetically to be stored in our library.
- Perform other related duties and assist with special projects as assigned.
Requirements
- Must have strong organizational skills and meticulous attention to detail.
- Ability to work in a fast-paced environment and be able to prioritize workload and manage various projects at the same time.
- Have a strong background in data entry, filing and e-mail.
- Strong and current computer skills; Microsoft Outlook, Word and Excel
- Ability to organize jobs in alpha and/or numerical order.
- Ability to organize books in Alphabetical order by title.
- Possess strong oral and written communication skills.
- Willingness to grow and develop into additional responsibilities.
- Printing Production experience a plus.
- College Degree preferred.
Command Robbinsville is proud to offer competitive pay and great benefits!
- Medical, dental, vision coverage
- Company-paid life insurance
- Voluntary long-term disability coverage
- Paid time off
- Company paid holidays
- 401(k) with company match
- Employee Assistance Program
- Employee recognition programs
- And more!
By joining the Command Robbinsville team, you will become part of one of the most exciting teams in the manufacturing industry. If you are looking for a great career that provides job satisfaction and professional advancement with a company that values YOU, join our team today!
As an EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER, Command Companies and its affiliates do not discriminate against applicants or employees because of their race, color citizenship status, national origin, ancestry, gender (except where gender is a bonafide occupational qualification), sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation or any other factor protected by federal, state or local law.
PM21