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Exceptional Family Member Program (EFMP) Case Liaison

Commander, Navy Installations Command (CNIC) HQ
Gulfport, MS Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 3/27/2025
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Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Programmatic duties comprise 40% of incumbent's time and include but are not limited to:

  • Implements the Exceptional Family Member Program (EFMP) in the assigned Area of Responsibility (AOR) and conducts ongoing assessment of its consistency and effectiveness.
  • Identifies program needs, and challenges and presents recommendations and assistance to influence policy compliance issues. Stays abreast of Department of the Navy (DON), SECNAV, OPNAV, and CNIC policies and interprets/articulates their meaning, priorities and intent.
  • Interfaces with service members and their families to identify resources and services to promote availability of EFMP to support individual needs; assisting families in assertively pursuing rights to resources available to them.
  • Collaborates with eligible families to coordinate use of the Navy services, such as Respite Care and Priority Housing.
  • Works in concert with the EFMP team to ensure the program works effectively to support families while maintaining compliance with all legal and regulatory guidance.

Training duties comprise 20% of incumbent's time and include but are not limited to:

  • Participates in coordination and execution of special needs camps, support groups for EFMP families, special events and workshops coordinated by the EFMP.
  • Ensures command EFMP personnel are properly trained to provide briefings to commands that include eligibility, maintaining confidentiality, and available support services.
  • Develops, updates and maintains installation EFMP education, outreach and public affairs programs, to include awareness briefings for command, unit, community organizations, individuals and families and distinguished visitors.
  • Maintains personal records of staff training completion for review by the respective manager.

Case Management duties comprise 40% of incumbent's time and include but are not limited to:

  • Communicates directly with each assigned EFMP family case upon notification of assignment to offer support services.
  • Interviews and assesses individual client and family circumstances upon and during enrollment to identify and evaluate their special needs and situational stressors, determine services for appropriate assistance, provide tailored guidance and updated information on services to improve quality of life and track progress of activity.
  • Maintains a case file for each assigned EFMP family that includes the Installation Support Privacy Consent Form and detailed contact notes.
  • Documents and maintains current records in the Fleet and Family Support Management Information System (FFSMIS), as required.
  • Participates in meetings between military families and special needs support professionals to develop the Individual Education Plan (IEP).
  • Screens, updates and retains all required forms and other supporting documentation related to case evaluation and assessment in accordance with regulatory and policy guidance as established by DOD and Navy.
  • Participates in the maintenance and development of a library of special needs educational, referral and resource materials.
  • Tracks the status of the EFMP within their AOR to include family circumstances, areas needing improvement, effectiveness of activity progress, and provides updated information on services to improve quality of life.

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Requirements

Conditions of Employment

  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Must be able to obtain and maintain a SECRET security clearance.
  • A valid State driver's license is required to operate motor vehicles.
  • Must be willing to relocate to reside within the local commuting area (50-mile radius) of Naval Construction Battalion Center Gulfport.

Qualifications

Basic Requirement:

A degree in behavioral or social science or related field appropriate to the position.

OR

A combination of education and experience that provided knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

OR

Four years of appropriate experience that demonstrated acquired knowledge of one more or more of the behavioral or social sciences equivalent to a major in the field.

Minimum Requirements

Two (2) years of progressively higher level graduate education leading to a master's degree or master's or equivalent graduate degree.

OR

Two (2) years of specialized experience working in a case management capacity with families who have members with special needs.

Education

This position does not have a positive education requirement.

Additional information

Salary is dependent on experience and/or education.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.

For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

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  • Help Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

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Required Documents

The following documents are required at the time of application:

  • Resume
  • Proof of education/training: if qualifying all or in-part based on education, provide a copy of your awarded/conferred college transcript(s)
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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