What are the responsibilities and job description for the Veterinary Receptionist - Tacoma, WA position at Commencement Bay Animal Hospital?
Who we are
Commencement Bay Animal Hospital is a growing company looking for a veterinary receptionist to embrace our culture of compassion, education and our mission of helping people and their pets.
We have a strong leadership team and place an emphasis on mentorship, training and communication. Our work philosophy allows team members the opportunity to be cross trained in several different areas of the hospital. We are looking for someone with exceptional customer service skills, an upbeat positive attitude, great interpersonal skills and who is goal orientated.
Our veterinary hospital offers both general day practice and Urgent Care services. Our team has been hand selected for their commitment to patient care, their experience, and expertise, their compassionate delivery of service and dedication to the culture of our practice.
Skills required:
- Communication, written and verbal skills
- Familiarity with multi-line phone systems, Outlook and Veterinary Practice Software (Avimark) preferred.
- Scheduling and coordinating appointments.
- Understanding of basic triage process and willingness to learn more.
- Basic knowledge of veterinary terminology and animal medical issues.
- Able to have fun, remain positive and really enjoy what you do
Qualifications:
- High school diploma or GED
- Veterinary experience is preferred
- Required 2 plus years in a customer service representative or reception role specifically in a healthcare setting.
- Scheduling flexibility a must. Full-time, 4 days / week.
What we offer:
- A supportive workplace that values work-life balance, with operations from Monday to Friday and weekends off!
- Competitive compensation ranging from $18-20 per hour.
Additionally, we offer excellent benefits, including:
Financial Benefits:
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program
Wellness Benefits:
- Health Insurance, including medical, dental, and vision
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits:
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
Lifestyle Benefits:
- Six paid holidays
- Employee Assistance Program
- Employee discount program
Join our team at Commencement Bay Animal Hospital and contribute to the well-being of pets and the satisfaction of their owners. Apply today to embark on a rewarding career in veterinary care.
Diversity, equity, and inclusion are core values of Commencement Bay Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Salary : $18 - $20