What are the responsibilities and job description for the Leasing Consultant - Turtle Creek position at COMMERCE CAPITAL PARTNERS?
Job Details
Level: Experienced
Job Location: Turtle Creek Vista Apartments - San Antonio, TX
Education Level: Not Specified
Salary Range: Undisclosed
Job Shift: Day
Job Category: Facilities
Description
Thorough and timely completion of all community tasks assigned by the Community Manager or the Assistant Community Manager with particular emphasis on apartment leasing, current resident retention/satisfaction and community marketing. The Leasing Specialist is responsible for overseeing the entire leasing function for closing sales, performing excellent customer service, and doing administrative functions as needed.
Essential Duties:
- To show and lease apartment units to potential tenants with a high degree of customer service and meet monthly lease quotas.
- Completes lease form or agreement and collects rental deposit.
- Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
- Advance knowledge of lease terms, specifications and all community policies and the ability to train others.
- Advance knowledge of floor plans and their differences and the ability to train others.
- Must be knowledgeable of required telephone and sales techniques.
- Must develop full knowledge of application information required, screening processes and policies
- Develop and maintain an on-going resident retention program under the direction of Property Manager.
- Responsible to play an active role in the renewal process.
- Responsible for proper maintenance of all resident and property files.
- Responsible for submitting maintenance work orders for residents and confirming satisfactory completion.
- Assist Property Manager with hosting resident events at property.
- Courteous, efficient handling of resident requests and complaints with a high degree of customer service.
- Responsible for maintaining a professional appearance and attitude at all times regarding rentals, and the ability to transfer the information into the company computer system.
- Other administrative duties as assigned.
Qualifications
- Attendance is an imperative job function. Must be willing to work weekends.
- Ability to read and interpret documents such as lease agreements, safety rules, and other related documents
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
- Ability to communicate efficiently and effectively with all levels of employees and customers.
- Advance knowledge of Fair Housing laws and regulations and the ability to enforce them.
- Intermediate computer knowledge of Microsoft products.
- Ability to multi-task and exert excellent organizational skills.
- Ability to pass a criminal, credit, and drug screening.
- Experience with Yardi preferred.
- Bi-lingual is a plus.
