What are the responsibilities and job description for the Case Manager position at Commerce City?
General Purpose
The City of Commerce City is thrilled to announce a new, opportunity for a Case Manager to join the Commerce City Police Department (CCPD)! This role is a groundbreaking addition to our department, reflecting our dedication to community well-being and providing a pathway for an individual to make a lasting impact. As a Case Manager, you will be crucial in supporting individuals interacting with the CCPD, connecting them with essential resources, and ensuring they receive the care they need.
We are dedicated to fostering a diverse and inclusive work environment and strongly encourage applications from individuals of all backgrounds!
About the Role: This position is key to our commitment to delivering compassionate and effective support to our community. The Case Manager will collaborate closely with Commerce City Co-Responders, a specialized team within the CCPD. Your focus will be on providing caseload support, coordinating care, meticulous documentation, and outreach to individuals involved with the CCPD.
- Impactful Contributions: This term-limited position offers a unique opportunity to make a tangible difference in the lives of community members. Your efforts will center on assessing needs, crafting individualized care plans, and linking individuals to appropriate resources to bolster their overall well-being.
- A Culture of Collaboration and Support: You will be welcomed into a supportive team environment where collaboration is paramount. Working alongside the Co-Responders, you'll cultivate positive relationships with clients and their families. The CCPD is committed to providing a welcoming and inclusive atmosphere where your contributions are valued.
- Key Responsibilities: You will respond to immediate needs, which may involve de-escalation and crisis intervention conducted over the phone or in person. You will support the Co-Responders with case management, care coordination, and reporting, diligently working to identify risk factors and ensure appropriate care is coordinated. Strong communication skills are essential, as you will interact with clients, families, and professionals involved in the client's case.
- Qualifications: A Bachelor's degree in social work, psychology, or a closely related field is required. Additionally, you should possess experience in clinical social work, co-responder programs, victim advocacy, or therapy. Bilingual candidates are highly encouraged to apply.
This position is initially funded through December 2026 through a grant, with a strong vision to make it a permanent role as part of our long-term commitment to workforce development.
We are eager to welcome a dedicated and compassionate individual to our team!
Hiring salary is dependent upon experience.
We care about our employees and offer a generous benefits package: health and wellness benefits, a 6% retirement contribution match and a 2% 457 Deferred Compensation match, PTO, work/life balance, and more.
We value diversity and inclusivity in our workplace and encourage candidates of all backgrounds to apply. We are committed to creating a welcoming and supportive environment for all employees. If you're ready to embark on a rewarding career with the City of Commerce City, we encourage you to apply!
Be A Part Of It and contribute to Commerce City's vibrant growth and development as we strive to provide exceptional services and foster a thriving community.
Minimum Qualifications
One year or more experience in clinical social work, co-responder experience, victim advocacy, or therapy, including experience working with moderate to severe and persistently mentally ill and at-risk populations, community networking and resource delivery. Experience working and collaboration with law enforcement and/or criminal justice officials. Previous shift work experience preferred. Case management experience to support more than one co-responder.
Must obtain CPR and First Aid certification within the initial probationary period. Must possess a valid Colorado Driver's License. Must be at least 21 years of age. Must successfully complete the initial probationary period and training.
Knowledge in:
- Community resources, while continuing to build an up-to-date network of available community resources.
- Modern office practices and procedures.
- All applicable federal, state and local laws, regulations, statutes and ordinances relating to the position and the department.
- Criteria and procedures for emergency mental health holds within the State of Colorado.
- HIPAA regulations as it applies to mental health information and record collection, retention, and release within crisis situations and follow-up.
Skill in:
- Understanding and professionally responding to customer needs.
- Operation of computers and applicable software, printers, copiers, and telephone.
- Handling sensitive issues with tact and diplomacy.
- Strong verbal and written communication skills used to explain care plan to the client, their family and friends as well as to the professionals associated with the client’s case.
Ability to:
- Show compassion and relate to culturally diverse clients and their varying needs.
- Maintain regular punctual attendance.
- Speak motivationally and encouragingly to clients to follow their care plans.
- Listen well and communicates clearly, verbally and in writing with various audiences and through various channels.
- Organize activities in order to complete tasks in accordance with priorities, address multiple demands, or meet deadlines.
- Uncover important and relevant information about a situation through conversation, questioning, or discussion while maintaininga high level of confidentiality.
- Concentrate on several tasks without getting distracted.
Commerce City is an equal opportunity employer.
Salary : $26 - $33
