Community Navigator - Homeless Outreach

We're excited to invite you to apply to become a Community Navigator for Homeless Outreach, where you’ll have the incredible opportunity to change lives in Commerce City! Working closely with our Well-Being Manager, you'll team up with city departments and community organizations to develop impactful solutions for individuals and families facing homelessness. Together, we can create a stronger, more inclusive community.

Essential Duties & Responsibilities

• Demonstrates knowledge in development and implementation of collaborative approaches to partnerships related to services for the homeless population
• Builds partnership and maintains positive collaborations with governmental agencies, non-profits, community organizations and advisory committees to meet the needs of the community
• Helps to coordinate community meetings on relevant projects or services
• Coordinates and communicates with other divisions and departments within the City as well as advisory committees and other governmental agencies, non-profits, faith-bases systems, and other applicable agencies to coordinate systems and deliver on program goals
• Gathers and maintains information on resources and eligibility requirements for services available to individuals and families
• Develops and maintains a database or system to house program information to include: data and statistics, strategic and operational issues, action plans and strategies, resources and other information relevant to the program
• Assists in planning, development, implementation and management of program strategies, procedures, goals and performance measures: tracks and reports on the progress of goals and performance measures; makes recommendations for changes or improvements to achieve desired outcomes
• Develops and maintains in-house case and project files and databases
• Provides impartial and unbiased consultation, advocacy, and extensive independent review of clients’ needs in support of successful exiting from homelessness
• Provides access of services offered by government and community organizations to individuals and families in need
• Protects and maintains individuals’ privacy and confidentiality
• All employees must model and demonstrate the City Values at all times during the course of employment; to include: Integrity, Collaboration, Innovation, Respect and Excellence.

Performs other projects and duties as assigned

Minimum Qualifications

Bachelor’s degree in human services, Social Work, or related field required. 1 - 3years previous experience working with social services or with non-profit organizations preferred. Experience working with diverse populations and training in trauma informed care and/or poverty or homelessness issues required. An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities may be considered. Bilingual in Spanish is preferred. Must possess current CPR and First Aid certificate or be able to obtain within six months of hire. Must possess a valid driver's license.

Knowledge, Skills, and Abilities

• Ability to prepare and professionally deliver presentations to the public, city council and other groups; must be able to interact with others in a positive manner
• Ability to work with individuals with disabilities and make necessary adaptations
• Broad knowledge of poverty and homelessness causes, trends, issues, and solutions
• Knowledge of existing community resources available to assist individuals experiencing homelessness
• Ability to apply comprehensive, practical and technical knowledge with use of analytical judgement and decision-making abilities
• Ability to consider different points of view and to use elements of persuasion to gain cooperation and acceptance of ideas, and to reach agreement
• Ability to engage clients in the field with direct service provision
• Strong organizational skills and experience maintaining filing systems
• Ability to relate to diverse individuals and groups from a wide variety of educational and cultural backgrounds
• Knowledge of proper format, punctuation, spelling and grammar, use of all parts of speech
• Strong customer service and client relationship skills
• Ability to speak with poise, voice control and confidence
• Knowledge working with government, private and non-profit organizations on joint projects
• Ability to use independent judgment and decision-making within established policy
• Solid knowledge in the use of equipment in the completion of daily activities
• Skill in performing mathematical calculations; addition, subtraction, multiplication, division, percentages, decimals, basic principles of algebra and geometry, and estimating time and weight
• Ability to handle sensitive or stressful situations with tact and diplomacy
• Ability to work long, irregular hours when necessary

Equipment Used, Work Environment and Physical Activities

• Driving: May need, or have ability, to drive a city or personal vehicle in the normal course of business
• Office Equipment: Daily use of computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell). Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel.
• Other Equipment: None
• Physical Activities: Light physical activity that may include walking, sitting, standing, stooping, bending, reaching, lifting and carrying
• Lifting: Ability to lift, carry, and exert up to 40 pounds
• Vision and Hearing: Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation and respond to verbal inquires.
• Exposure to Environmental Conditions: May be exposed to extreme heat, cold, dry, wet, odors, smoke, loud noises, vibrations, dust or intense light, and biohazards
• Schedule: Position generally scheduled Monday - Friday; occasionally weekend work. May require attendance at evening meetings or after-hour events
• Additional Working Conditions: May be exposed to work settings that vary in convenience and comfort
• Reasonable accommodation may be made to individuals with disabilities for the essential functions of the job.

NOTE: This job description is not intended to be an exhaustive list of all responsibilities and qualifications. Employees are accountable for all duties associated with this position.

The City of Commerce City is an equal opportunity employer.

Hiring salary is dependent upon experience.

The hiring range is $59,242.95 - $65,825.50 / annually

We care about our employees and offer a generous benefits package: Health & wellness benefits, 6% retirement contribution match and 3% 457 Deferred Compensation match, general leave, work/life balance, and more.

We are an equal-opportunity employer and welcome applicants from all backgrounds and experiences. We believe that a diverse and inclusive workforce is essential to our success, and we are committed to creating a supportive and welcoming work environment for all of our employees. If you are looking for an exciting opportunity to make a difference in your community, we encourage you to apply for this position today. Be A Part Of It and contribute to the vibrant growth and development of Commerce City as we strive to provide exceptional services and foster a thriving community.

Process Overview:

Apply Today: We ask that you complete and submit an online application AND INCLUDE A RESUME, which will be used to screen for minimum qualifications (MQs) and determine starting pay in accordance with the provision of the Colorado Equal Pay for Equal Work Act.

Qualification Review: HR will screen applications for minimum qualifications after the posting closes.

Application Review: Applications for candidates that meet minimum qualifications will be forwarded to the hiring manager, who will review and evaluate application materials.

Interview(s): We aim to schedule interviews with candidates who meet the minimum qualifications and pass the application review.

This job posting will close on 04/16, but if we do not receive enough qualified candidates, we will extend the deadline to 04/23.