Receptionist

COMMERCIAL CONTRACTING CORPORATION

OUR MISSION: TO IDENTIFY, HIRE AND RETAIN THE VERY BEST PEOPLE.

OUR CORE VALUES

KEEP PEOPLE SAFE: We must strive to protect our most valuable asset each and every day.

INTEGRITY: We're one team made up of people who are dependable and act with integrity.

HUMILITY: We are humble team players who prioritize the mission over personal ego.

DRIVE: Our people are passionate about their work, relationships, and success.

LOYALTY: We are dedicated to achieving the mission of each project and the overall company.

ATTITUDE: We will inspire others to be positive and overcome daily challenges to achieve our mission.

CCC was awarded the Top Workplaces USA Award for 2022, 2023, 2024 and earned the Top Workplaces Regional Awards from the Detroit Free Press from 2017 – 2024.

We are proud to offer a very competitive wage and benefit compensation package that includes medical, dental, vision, disability, vacation pay, holiday pay, personal time, employee stock ownership program (ESOP), and a generous 401K program.

JOB DESCRIPTION

POSITION: RECEPTIONIST

LOCATION: Auburn Hills, MI

OBJECTIVE

The receptionist will work closely with the Executive Assistant and will be responsible for greeting guests and managing incoming communications for our headquarters. This may include answering phones/email, taking and distributing messages, and assisting with events and other projects as needed.

KEY ACCOUNTABILITIES

• Ensure the highest quality of service is available to our guests and colleagues
• Greet guests, determine nature of business, provide information and/or connect with the appropriate person
• Answer phones and provide information to callers or routes calls to appropriate colleague
• Take and distribute accurate messages from guests
• Receive, sort, and distribute incoming mail
• Maintain and update office databases, reports, or any other tracking systems
• Monitor and maintain necessary inventory of office supplies
• Ensure all office equipment is properly serviced and maintained in working order
• Ensure that front desk, front and rear vestibule, Board Room conference room, and lobby area are always clean and fully stocked as appropriate
• Assist with special projects as needed
• Partner with Safety to carry out any emergency procedures both drill and real
• Follow emergency procedures and make proper notifications of any emergency situations
• Note areas or articles in need of repair and report to Executive Assistant
• Serve as a back-up to other service functions at the facility as needed
• Other duties as required

CORE COMPETENCIES

• High school diploma or equivalent required
• Highly professional and supportive attitude required
• Friendly demeanor towards guests and colleagues required
• High level of familiarity with MS Office products required- proficiency preferred
• Solid judgement along with decision making skills required
• Strong organizational and prioritization skills required
• Professional verbal and written communication skills required
• Must be self-sufficient with attention to detail and the ability to proactively seek out tasks
• Strong work ethic is essential

WORK ENVIRONMENT

• Visible, public area (main lobby of corporate headquarters).
• Fast-paced, busy, and occasionally noisy work environment. 
• May involve managing or assisting with multiple projects simultaneously. 
• Frequent interruptions to address team members’ needs and vendor requests. 

PHYSICAL REQUIREMENTS

• Sitting at reception desk, answering phone calls and greeting visitors, providing refreshments as needed.
• Walking around 2-story building delivering mail, assisting colleagues, maintaining shared work spaces.
• Standing, reaching, occasional lifting of light items.
• Effective and professional communication with supervisors, employees, and others, both individually and in a team setting, is essential.
• Strict adherence to safety protocols and the ability to follow oral and written instructions, including building and company policies, is required to perform work safely and effectively.

Commercial Contracting Corporation is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, color, race, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability status.

Applicants who are offered a position must pass a pre-employment substance abuse test.

IJC: OS PS 02042025

NOTICE TO RECRUITERS AND STAFFING AGENCIES

Commercial Contracting Corporation and its affiliates and subsidiaries ("CCC") have an internal talent acquisition department. CCC may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters ("Agency"). Agencies are hereby specifically directed NOT to contact CCC employees directly in an attempt to present candidates – only CCC's talent acquisition team are authorized to present candidates to hiring managers.

To protect the interests of all parties, CCC will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CCC, including unsolicited resumes sent to a CCC mailing address, fax machine or email address, directly to CCC employees, or to CCC's resume database will be considered CCC property. CCC will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. CCC will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

Agency must obtain advance written approval from CCC's talent acquisition function to submit resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. CCC will not pay a fee to any Agency that does not have such an agreement in place.

Agency agreements will only be valid in writing and signed by an officer of CCC or authorized designee. No other CCC employee is authorized to bind CCC to any agreement regarding the placement of candidates by Agencies. CCC hereby specifically rejects, and denies any liability under, any agreement purporting to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of a CCC officer or authorized designee.