What are the responsibilities and job description for the Customer Service and Sales Representative position at Commercial Energy Providers?
Job Overview
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while also driving sales. Your ability to understand customer needs and deliver tailored solutions will be key to your success in this position.
Responsibilities
- Interact with customers across multiple channels such as phone, email, and face-to-face communication.
- Deliver exceptional customer service by responding to inquiries, resolving concerns, and ensuring a positive overall experience.
- Assess customer needs and provide tailored product or service recommendations to enhance their satisfaction.
- Accurately process sales transactions with attention to detail and efficiency.
- Stay informed on current products, promotions, and services to effectively support customer inquiries.
- Work collaboratively with team members to meet sales goals and boost customer satisfaction.
- Record customer interactions and feedback to support ongoing improvement efforts.
Experience
- Proven experience in customer service or sales roles is preferred.
- Strong communication skills with the ability to build rapport with customers.
- Excellent problem-solving abilities and a proactive approach to addressing customer concerns.
- Ability to work in a fast-paced environment while maintaining professionalism and composure.
- Familiarity with CRM software or sales tracking tools is a plus but not required.
- A positive attitude, eagerness to learn, and a commitment to delivering exceptional service are essential for success in this role.
Join us in creating memorable experiences for our customers while driving sales growth!
Job Type: Full-time
Pay: $1,000.00 - $1,500.00 per week
Compensation Package:
- Bonus opportunities
- Commission pay
- Hourly pay
- Uncapped commission
Schedule:
- 10 hour shift
- 8 hour shift
Ability to Commute:
- Upper Darby, PA 19082 (Required)
Ability to Relocate:
- Upper Darby, PA 19082: Relocate before starting work (Required)
Work Location: In person
Salary : $1,000 - $1,500
