What are the responsibilities and job description for the Receptionist / Administrative Assistant position at Commercial Express HVAC LLC?
Description:
About Us:
We are a dynamic company looking for an organized and customer-focused individual to join our team as a Front Desk Receptionist / Administrative Assistant. As the first point of contact for our office, you will be key in providing exceptional customer service and ensuring smooth office operations. We're looking for someone who is outgoing, reliable, and eager to contribute to a positive work environment.
Core Responsibilities:
- Greet clients, guests, and visitors with a warm and professional demeanor.
- Manage incoming phone calls, answer inquiries, and direct calls to the appropriate team members.
- Deliver mail to employees daily and maintain a streamlined mail system.
- Oversee office supplies, including inventory, ordering, and storage management.
- Support the team with various administrative tasks as needed, helping keep operations running smoothly.
Essential Skills and Qualifications:
- Strong customer service skills and a positive, professional attitude.
- Exceptional phone etiquette with excellent verbal and written communication skills.
- Detail-oriented with solid organizational skills and the ability to multitask effectively.
- Proficiency with MS Office Suite (Word, Excel, Outlook, etc.).
- Must be punctual, reliable, and self-motivated.
- Previous experience in an office setting (2 years) is required.
- Knowledge of the HVAC industry is a plus, but not required.
Our Employees Enjoy the Following Benefits:
- Comprehensive Medical, Dental & Vision insurance.
- 401(k) Retirement Plan with company match.
- Life Insurance, Short-Term and Long-Term Disability insurance.
- Paid Time Off (PTO) and Holiday Pay.
- Bonus opportunities.
- Employee Referral Program.
- Company-sponsored events and team-building activities.
