What are the responsibilities and job description for the Customer Service Representative position at Commercial News?
Overview:
Join our team as a Customer Sales and Service Representative where you will play a vital role in ensuring customer satisfaction . We are looking for a dedicated and detail oriented individual with exceptional communication skills and a strong focus on providing excellent customer support. This position offers the chance to interact with diverse customers, contribute to sales growth, and be an integral part of our customer service team. This is a role where you will share your time between the advertising and circulation department. Hours are Monday through Friday, 8:30AM to 2:30PM
Duties:
- Interact with customers via phone, email, and in-person to address inquiries, resolve issues, and provide product and sales information.
- Participate in growing classified sales revenue and as well as circulation revenue.
-Make outgoing sales and service calls.
-Assist the finance department with any data input.
- Utilize time management skills to handle multiple tasks while ensuring high-quality customer service
- Collaborate with the sales team to promote products and drive sales through effective communication
- Provide support for technical sales inquiries and assist customers with technology-related questions pertaining to customers subscriptions and ad placement.
Requirements:
- Previous experience in customer service, retail, or a related field is preferred
- Proficiency in using cash registers and computer systems.
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication skills, both verbal and written.
- Familiarity with technical sales or technology products is beneficial
As a Customer Sales and Service Representative, you will enjoy competitive compensation, opportunities for growth, and the chance to work in a dynamic customer-focused environment. If you are passionate about delivering exceptional service and have an eye for detail, we invite you to apply for this rewarding position.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 25 – 30 per week
Shift:
- Day shift
People with a criminal record are encouraged to apply
Ability to Relocate:
- Danville, IL 61832: Relocate before starting work (Required)
Work Location: In person
Salary : $15