Area Manager

Job Summary

The Area Manager holds overall responsibility for the janitorial program in numerous facilitate in his / her geographical area. This is an afternoon / evening shift, and many include weekends and evening shift and may include holidays as well as a rotating on call schedule. This position is based in Cleveland with local travel daily throughout Northeast Ohio area. The majority of work hours are after 5pm, there will be times that you will be rounding with clients or interviewing candidates on day shift, however this position requires evening work, the split of day and night shift is day 20% night 80%. If you can not work evenings this position is not for you. This does require evening inspections, trainings, audits, and assistance to clean for call offs, especially last-minute call offs if all floaters have assignments.

We are seeking a dynamic and results-driven Area Manager to oversee operations across multiple locations. The ideal candidate will possess strong leadership skills and a proven track record in business development, project management, and strategic planning. This role is crucial for driving process improvement initiatives and ensuring profitability while maintaining high standards of customer satisfaction.

Responsibilities

• Lead and supervise teams across various locations to ensure operational excellence.
• Develop and implement strategic plans to enhance business growth and efficiency.
• Drive process improvement initiatives that streamline operations and enhance productivity.
• Conduct regular performance evaluations and provide coaching to team members.
• The ideal candidate will have a professional demeanor, and the ability to communicate well with clients via phone, email, and in person.
• They must be able to train, direct and manage a diverse workforce of employees at various locations.
• An individual with an eye for detail, and the ability to multitask.
• Able to keep up with the fast paced, ever-changing environment with clients that expect a changing environment with clients that expect World Class Service.
• They must be able to delegate tasks, solve problems rapidly.
• A knowledge of Microsoft Office is required.
• Lift a minimum of 50lbs.

Requirements

• Proven experience in an Area Manager or similar leadership role within a relevant industry.
• Strong skills in process improvement, strategic planning, and project management.
• Demonstrated ability in sales management and business development strategies.
• Excellent leadership skills with the ability to motivate and manage diverse teams.
• Strong analytical skills with experience in managing profit loss statements.
• Exceptional communication and interpersonal skills, capable of building relationships at all levels of the organization.
• Ability to adapt to changing environments while maintaining focus on organizational goals.

Job Duties:

• Perform customer service duties and handle all client requests in a timely manner with follow-up to ensure satisfaction.
• Supervise, train, motivate, and develop teams.
• Perform customer service duties and oversee all client requests or complaints in a timely manner.
• Work with the HR department to ensure all jobs are properly staffed and trained.
• Arrange for coverage in the event of an employee’s absence even if that coverage needs to be you, you will need to cover for open cleaning assignments when needed this is a requirement of the position.
• Disciplinary action and / or termination of employees when necessary, following the guiding principles of the company and always acting in a respectful manner.
• Perform regular inspections of buildings to ensure that specifications are being met.
• Correct deficiencies in buildings whenever necessary
• Maintain budgetary compliance at all accounts, specifically with labor hours/supplies/ equipment and ensure all products are received.
• Oversee scheduling for all employees working in your accounts and special project work when requested or needed.
• Ensure all janitorial equipment is in good working condition and well maintained, performing minor repairs when needed.
• Correct deficiencies in buildings whenever necessary
• Maintain budgetary compliance at all accounts whenever necessary.
• Maintain budgetary compliance at all accounts specifically with labor hours/ supplies/equipment/and ensure all products are received.
• Oversee scheduling for all employees working in your accounts and special project work when requested or needed.
• Ensure that all janitorial equipment is in good working condition and well maintained, performing minor repairs when needed.

Join our team as an Area Manager where you can make a significant impact on our operations and drive success across multiple locations!

Job Type: Full-time

Pay: $52,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Weekends as needed

Education:

• Associate (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Cleveland, OH 44181 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $52,000 - $60,000