What are the responsibilities and job description for the Program Assistant position at Commission On Economic Opportunity?
CEO is a Community Action Agency that’s committed to making a positive impact by supporting our customers, colleagues, and community. We’re looking for individuals to join our agency that support and believe in our Values of: Helping Others, Respect, Accountability, Innovation & Teamwork. CEO’s many programs offer a broad range of services to meet the needs of our community.
Our Community Resource Center is seeking a Program Assistant that will:
- Provide daily reception and general administrative supports to the building.
- Direct all phone calls to the appropriate programs; including monitoring the general voicemail box on a daily basis. Direct all customers to the appropriate programs; including managing the customers visiting the Food Pantry.
- Be knowledgeable of all CEO programs and community resources available to customers; provide referrals as needed.
- Perform a broad variety of administrative tasks to support the management team of program operations, this will include but is not limited to; collecting reports, meeting minute documentation, mail/package collection/distribution, update bulletin boards in common area with program information, scheduling meetings and facility arrangements, use of agency vehicles, etc…
- On Behalf of the Director of Community Services, follow up with appropriate staff to ensure request and correspondence are responded to on a timely basis; establish tracking system to ensure issues are addressed and resolved.
- Support the delivery service of all agency programs by completing projects and special assignments; This includes program intakes, appointments, and customer interactions.
- Participate in agency activities, including committees and subcommittees, as assigned.
- Support and/or participate in program recruitment and referral activities, as assigned.
- Assist with the utilization, training, troubleshooting, and policy and procedure of the identified client data base system (CAP60), as assigned.
- Maintain agency confidentiality policy and follow all other agency policies and procedures.
Candidate Qualifications:
- Completed High School Diploma or GED required
- Prior work experience in an office setting. Must be proficient with computers, specifically; experience with MS office suite.
- Excellent organizational skills and customer service oriented.
- AAS or BS degree Business Administration preferred.
- Possess a valid NYS Driver’s License.
- Candidate must be authorized to work in the US without the need for Visa Sponsorship
Other Benefits Include:
- Competitive Hourly Rate Offered $19/hr
- Monday-Friday 8:30am-4pm
- Casual Dress Code
- Healthcare, Dental, and Vision Insurance (Flexible Spending/Dependent Care Accounts) *
- Cash payment of three thousand dollars for waiving health insurance (FT)*
- Free Telemedicine
- Employee Assistance Program
- Optional 403(b) Retirement Plan*
- 12 paid holidays and 1 week off between Christmas and New Years.
- A generous paid time off policy and tenure-based accrual.
- When eligible, Employer Sponsored Pension Plan starting at 5% of salary contribution*
- CEO qualifies eligible employees for the Federal School Loan Forgiveness Program*
Please note: applicants for this position will be required to complete standard background clearances. Apply: https://www.ceoempowers.org/about/join-us/ Call: 518-272-6012, ext. 301 EOE/AA
Salary : $19
