Demo

Logistics Customer Service Representative

Commodity Forwarders, Inc.
Boston, MA Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/31/2025

Are you thinking about improving you career development and your professional growth? We invite you to join our successful logistics organization! Commodity Forwarders is looking for a full time Domestic Customer Service Agent to fill a position within our Operations department. This is a non-exempt position with an hourly starting rate of $21/hr. depending on the experience. This is an excellent opportunity to join our Boston Branch.

Location: Boston, MA

Schedule: Monday to Friday 9 am - 5:30 pm

Your Role:

  • Ensure the successful and timely movement of cargo from origin to destination to fulfill customer’s and vendor's instructions and procedures are followed at all times.
  • Process claim paperwork timely and accurately with carriers.
  • Ensure all work completed meets Commodity Forwarders standards.
  • Complete pre-bookings as your department lead advise.
  • Ensure all freight forwarding activities abide by all government laws and regulations at origin and destination.
  • Ensure all necessary reports and records are complete, timely, and accurate.
  • Assist the sales team to achieve the goals for customer retention and new sales.
  • Respond promptly to booking requests from other departments or stations.

Minimum Requirements:

  • High school diploma or equivalent
  • 1 - 2 years customer service experience in logistics (Preferred).
  • Basic Computer Skills including e-mail, web browsing, Microsoft Outlook, Excel and Word.
  • Strong grasp of geography to determine best freight forwarding routes.
  • Customer service and vendor relations skills over the phone and in person.
  • Bi-lingual English and Spanish is a plus.

Work environment is fast paced; multi-tasking and handling high-pressure situations is preferred. Depending on season, weekend and holiday coverage may be required.

Good Reasons to Join:

We offer a great compensation package, medical, dental, and retirement benefits package, tuition reimbursement, and a dynamic global work environment. At Commodity Forwarders Inc., we strive daily to transport perishable products worldwide, while exceeding expectations through our people, network and technology.

Commodity Forwarders Los Angeles address:

88 Black Falcon Avenue Suite 140 Boston, MA 02210

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • Monday to Friday
  • Morning shift

Work Location: In person

Salary : $21

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Logistics Customer Service Representative?

Sign up to receive alerts about other jobs on the Logistics Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$47,062 - $59,238
Income Estimation: 
$52,795 - $66,992
Income Estimation: 
$68,732 - $87,540
Income Estimation: 
$87,731 - $109,164
Income Estimation: 
$40,692 - $51,150
Income Estimation: 
$47,062 - $59,238
Income Estimation: 
$57,926 - $72,116
Income Estimation: 
$68,732 - $87,540
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Commodity Forwarders, Inc.

Commodity Forwarders, Inc.
Hired Organization Address Anchorage, AK Full Time
Are you thinking about improving you career development and your professional growth? We invite you to join our successf...
Commodity Forwarders, Inc.
Hired Organization Address Boston, MA Full Time
Are you thinking about improving you career development and your professional growth? We invite you to join our successf...
Commodity Forwarders, Inc.
Hired Organization Address Los Angeles, CA Full Time
Ready to take your career to the next level? Join the growing logistics team at Commodity Forwarders! We’re looking for ...
Commodity Forwarders, Inc.
Hired Organization Address Anchorage, AK Full Time
Are you thinking about improving you career development and your professional growth? We invite you to join our successf...

Not the job you're looking for? Here are some other Logistics Customer Service Representative jobs in the Boston, MA area that may be a better fit.

Field Customer Service Representative

Hobart Service, Boston, MA

Sales Manager for In-Home Sales & Services

Confidential - Customer Service, Framingham, MA

AI Assistant is available now!

Feel free to start your new journey!