What are the responsibilities and job description for the Full Time Delivery Driver - LIV Cannabis Westland position at Common Citizen?
Description
Job Title : Delivery Driver
Department : Retail
Reports to : General Manager
FSLA Status : Non-Exempt
About Us
Common Citizen, a Michigan-based cannabis company, is dedicated to reshaping perceptions around cannabis and enhancing lives through our principles of 'cannabis for humanity' and 'change for the better.' Prioritizing people in all aspects, from cultivating high-quality cannabis to providing a world-class customer experience, we embody a commitment to continuous improvement. As we aspire to be recognized as a Fortune Magazine 'Best Company To Work For,' our family of brands also includes 8 cannabis retail stores serving their respective local communities under 4 brands - LIV Cannabis Co., Pure Lapeer Canna, Xplore Cannabis, and Cannavista Wellness, creating a seamless network where we are all one. Join us at Common Citizen for a collaborative and inclusive journey, anchored in the principles of 'cannabis for humanity' and a commitment to positive change.
About This Role
Every position at Common Citizen from seed to sale, is contributing to our mission to serve our fellow citizens of Michigan with the highest quality, safest cannabis product through our highly individualized and education-oriented provisioning centers. As a Delivery Driver you will be responsible for fulfilling and delivering online orders to customers.
Responsibilities
Outlined below is what we see you doing at this point in time. We are a fast-growing company looking for people that are excited to grow along with us.
Responsibilities include but not limited to :
- Processing and deliver customer orders using Onfleet.
- Receive cash payments and make accurate change.
- Provide exceptional customer service by phone, text and in person.
- Develop and maintain rapport with customers.
- Ensure member concerns and / or questions are solved and answered promptly and efficiently, and communicate member requests and / or issues to Dispensary.
- Obey all traffic laws and operate vehicles in a safe and legal manner.
- Maintain a positive work environment conducive to trust and respect.
- Maintain strictest confidentiality in compliance with HIPAA guidelines.
- During "down time" between deliveries, assist Dispensary staff with inventory, organizing back stock, cleaning, updating website and on-line menus and other tasks as needed.
- Will be required to flex to different departments including but not limited to : reception, sales floor, inventory, delivery, curbside, and fulfillment
The Experience You Bring and the Skills we Need :
Physical Requirements
Why You'd Love This Role
You have :
Employees of MPM Companies are only allowed legally to work and deliver within the boundaries of the state of Michigan. All MPM employees including delivery drivers must be of Michigan residence and Michigan registered drivers due to the cannabis operations.
Common Citizen is an equal opportunity employer. We celebrate diversity and are committed to creating an environment of mutual respect for all people. If you are a member of an equity group, you are encouraged to self-identify, on your application, cover letter or resume.
