What are the responsibilities and job description for the Vice President of Operations position at Common House?
Vice President of Operations, Common House
Reports to : Chief Executive Officer, Common House
Supervises : General Managers of Clubs
Who we are :
Common House specializes in modern social clubs with locations in Richmond, VA, Charlottesville, VA, Chattanooga, TN, New Orleans, LA and more sites joining the portfolio in 2025 and beyond. More than a membership, the Houses provide exceptional spaces and unique amenities to dine, work, and discover through daily programming, connection opportunities with other members in a private club setting where everyone is welcome.
Position Description
The Vice President of Operations (VPO) is a member of the Common House executive leadership team and is responsible for all club operations including but not limited to food and beverage, facilities, concierge and the launching of new clubs nationally. The VPO will create and execute all operational strategies to ensure clubs reach their financial goals through elevated member, guest and employee experiences
Responsibilities include but are not limited to :
- Food and Beverage Operations
Responsible for oversight and creation of operational policies to be executed at all clubs both current and pipeline. Including but not limited to culinary, member event programming, private event, concierge, and facilities management
Analyze sales, expense metrics, check-ins, usage, and member feedback on a regular basis, identifying areas for growth and refinement.
Oversight of employee experience programming including recognition, onboarding and ongoing education to develop, attract and retain team members
Operations leader engaging internal teams and external contractors both in the pre deal concept phase through to club opening
Qualifications
10 years leadership experience in the food and beverage industry with a deep knowledge of culinary operations.
Private club experience
Hybrid