What are the responsibilities and job description for the Chief Operating Officer - Transformation position at CommonBond?
The Role This new Chief Operating Officer, Transformation (COO, Transformation) will lead a critical transformation effort,
where important functions in support of property operations are brought into better alignment through organizational
restructuring and by ensuring operational excellence across property management, resident services (Advantage
Services), maintenance, and compliance.
As a strategic and transformational leader, this new leader will be responsible for overseeing, assessing, and
improving the resident-facing operational functions of the organization. This role requires a leader with a proven track
record in change management, reorganization, systems establishment, compliance, and turnaround situations within
the affordable housing sector.
The COO, Transformation work closely with the CEO and other senior leaders to drive greater effectiveness, efficiency,
resident satisfaction, and ensure compliance with all relevant regulations; essentially establishing a sustainable
steady state of operations that they or a successor can steward. They will be among staff members who are
responsible for presenting to the CommonBond Communities and CommonBond Housing Boards of Directors.
They will assess and recommend long-term structure adjustments and needs and skills in a steady state COO for the organization.
Reporting Relationships
The COO, Transformation, will report to the CEO. They will be responsible for managing a team of direct reports :
- Vice President of Operations
- Vice President of Strategic Sourcing and Facilities Operations
- Vice President of Advantage Services
- Associate Vice President of IT
- Director of Compliance
Key Accountabilities
Property Management
and collection rates and resident satisfaction.
open roles and train them appropriately.
Resident Services / Advantage Services
Maintenance
Compliance
Yardi Systems
Position Qualifications
The ideal candidate is an experienced and dynamic leader who will be able to help shift the operating systems of the organization to comport with this new vision.
While no one candidate will have all the criteria enumerated below, the ideal candidate will possess the following professional and personal abilities and attributes.
Minimum Requirements
Compensation
The expected compensation for this role is in the $200,000 - $235,000 range. The actual base salary will be determined on a case-by-case basis and may be adjusted based on the following considerations : job-related knowledge and skills, location, and experience. Additionally, CommonBond offers a benefit plan. Details on the full comprehensive benefits offered will be provided.
What Makes CommonBond a Great Place to Work
CommonBond consists of a dedicated Board of Directors, professional executive team, and staff. CommonBond is committed to ensuring diversity in its workplace and supports work-life balance. To promote a rich and diverse workplace, CommonBond :
CommonBond has exclusively retained CohenTaylor Executive Search Services
to help conduct this search.
For more information, or to submit your resume and application, please email :
CommonBond@cohentaylor.com.
All inquiries will remain confidential.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $200,000 - $235,000
