Intern, Human Resources

Position Type: Seasonal | Hybrid

Agency Overview:

Commonpoint is a non-profit, multi service agency with a flagship site in Forest Hills and 33 additional sites throughout the community that provides a diverse array of programs and services to over 35,000. Our mission is to sustain and enhance the quality of family and individual life for all members of our community, regardless of religion, ethnic or cultural background, national origin, gender identity or expression, sexual preference, age, or disability, within a pervasive and inclusive environment that facilitates individual growth, meets individual needs and builds community. We accomplish this mission through a broad range of social, educational, and recreational services that reach community members of all ages and backgrounds.

POSITION SUMMARY

As an HR Intern, you will gain hands-on experience in human resources operations, supporting key functions such as onboarding, compliance, and employee records management.

DUTIES AND RESPONSIBILITIES

• HR Administrative Support – Assist with data entry, filing, retrieving documents, and handling mail distribution.

• Customer Service – Respond to HR-related inquiries, providing support and information as needed.

• Onboarding & Offboarding – Assist with new hire onboarding and employee terminations, including paperwork completion and system updates.

• HRIS & Record Maintenance – Audit employee data, set up employee profiles in HR systems, and help coordinate documentation distribution.

• Confidentiality & Compliance – Ensure documents, files, and employee-related information remain secure and confidential.

• Regulatory Compliance – Develop an understanding of federal and state HR regulations, including USCIS (I-9 verification), IRS, DOH, DCJS, DOE, DOI, DYCD, OMH, and OPWDD requirements.

• Background Checks & Clearances – Assist with fingerprinting, national and NYS criminal background checks, and other compliance processes, including:

• NYS-OCFS and NYS-SOR clearances

• Pennsylvania Report of Criminal History (PSP)

• FBI fingerprint-based background checks (PSP)

• Pennsylvania Department of Human Services Child Abuse History Clearance

• Special Projects – Participate in HR initiatives and projects as assigned.

• Other Duties – Support additional HR-related tasks as needed

QUALIFICATIONS & REQUIREMENTS:

• Education: Currently pursuing or holding a bachelor’s degree in Human Resources, Industrial/Organizational Psychology, Business Administration, or a related field.

• Experience: 0-3 years of relevant work experience (including internships, volunteer work, or academic projects).

• Customer Service Skills: Strong ability to respond professionally to employee inquiries.

• Communication: Excellent written, verbal, and interpersonal communication skills.

• Collaboration & Inclusion: Ability to work effectively in a diverse and fast-paced team environment.

• Independence & Adaptability: Capable of working both independently and collaboratively with a proactive mindset.

• Organizational Skills: Strong time management with the ability to prioritize multiple tasks and meet deadlines.

• Attention to Detail: Commitment to accuracy and excellence in all tasks.

• Technical Skills: Proficiency in Microsoft Office and commonly used collaboration tools (e.g., Google Workspace, Teams, Zoom).

• Confidentiality & Professionalism: Ability to handle sensitive information with discretion.

• Analytical & Critical Thinking: Strong problem-solving skills and ability to analyze HR data.

• HR Systems Knowledge: Experience with HRIS platforms such as Workday and ADP is a plus.