Director of Workforce Training Program, Bronx (Full-Time)

Department Overview: Commonpoint’s Adult Workforce consists of employment and support programs serving individuals who are looking to obtain long-term employment. The workforce division provides access to career counseling, job placement, occupational training, education, resources, and support programs for individuals who are motivated to enter the workforce. The Director of Workforce Training Program (CRED-Community Resource for Employment and Development) in the BX is responsible for assisting Bronx workforce clients ages 18-40 in enrolling in and completing vocational training and obtaining and retaining competitive employment

Responsibilities

● Required to maintain all DYCD contractual obligations for all components of the CRED (Community Resource for Employment and Development) program and ensure that targets are being met on a weekly and monthly basis, including enrollment, retention, and participant performance targets. ● Work closely with the workforce team to actively recruit, interview, and assess clients ages 18-40 for entrance into Commonpoint’s Bronx vocational training programs including construction, allied health, and CDL. ● Complete basic reporting requirements including, but not limited to, progress notes and client tracking; ensure data entry is completed by deadline dates as assigned. Manage and input data into DYCD’s PTS tracking systems. ● Monitor expenditures to ensure that they remain within budgetary limits. ● Supervise staff including a job developer and employment coordinator. ● Manage and track client stipends payments for vocational training. ● Assist workforce team in employer and internship development. ● Maintain a positive relationship with subcontractors, funders, and stakeholders. ● Manage Salesforce dashboards to ensure staff and team data and key performance metrics are met on a consistent basis. ● Develop strong relationships with clients in order to provide comprehensive case management, goal setting, and other vocational counseling needs to help secure and maintain viable and long-lasting employment. ● Complete comprehensive vocational assessment, and then vocational counseling and referrals to corresponding hard skills training. ● Guide clients through all facets of job search, including resume revisions, online applications, mock interview sessions, and networking. ● Achieve quarterly enrollment, placement, and retention targets. ● Provide coaching and direct support to vocational training clients with limited work history and educational attainment. ● Assist clients in developing appropriate social skills and work habits that will result in long term employment or career advancement opportunities. ● Advocate on behalf of clients by directly collaborating with agency staff and building strong relationships with local education partners and other community-based organizations. ● Obtain verification documents from employers and/or members upon placement in a timely manner and using data on a regular basis to manage performance. ● Assist participants in removing barriers to employment by making connections to necessary services both within and outside Commonpoint. ● Work closely with workforce staff to coordinate social services referrals and generate ideas to help clients achieve their education and employment goals. ● Attend trainings and staff meetings, as required. ● Assist with the generation of program reports and proposals for funding as needed.

Qualifications

Bachelor’s Degree in Social Work, Human Services, Education, Business, Psychology, or related field required, Masters preferred. ● At least three (4) years relevant experience in workforce development, recruiting, human resources preferred. ● Grant management experience a plus. ● Sensitivity towards, and ability to, work with diverse individuals including, but not limited to, immigrants, young adults, single parents, English language learners and other low-income, high-barrier to employment populations. ● Possess strong digital literacy skills including Microsoft Word, Excel and Knowledge of Google applications such as Gmail, Google Voice, Calendar usage, etc. ● Demonstrated experience working in a goal-driven environment to achieve monthly targets. ● Demonstrated experience effectively teaching or facilitating groups and individuals to achieve a desired outcome using up-to-date techniques/methods. ● Experience providing comprehensive assessment and case management services and/or helping others to large caseload desirable. ● Excellent verbal and written communication and strong interpersonal skills required, ability to effectively conduct meetings, trainings, groups preferred.