Technology Training Program Manager

Technology Training Program Manager

Commonpoint Adult Workforce Department is focused on the delivery of quality employment and training services to support equity of opportunity, that leads to economic self-sufficiency and mobility for community members. The Department works with industry partners to identify, develop, and procure high-quality training delivered directly to job seekers so that they can obtain the skills needed for jobs in high demand and provide wrap-around services to clients. The Department supports businesses in NYC by offering training opportunities for new and current employees and by sourcing candidates for job openings.

The Program Manager for Technology Training will be responsible for coordinating our Technology credential based and bridge training and providing support around job placement for graduates. This training is in partnership with Per Scholas. The Program Manager will work directly under our Senior Director of Vocational Trainings, as well as other vocational training staff. This person will be responsible for ensuring the success of our technology training programs by helping our adult and youth clients complete their training, gain employment within that sector, and retain employment.

Responsibilities:

• Recruit youth and adults for technology training programs including Network Support, Cyber Security, Women in Tech, Girls Who Code, and Technology Bridge Training in two Queens sites (Elmhurst and Jamaica).
• Supervise all technology instructional staff including the Tech Bridge Instructor and Technology Teacher Assistant.
• Organize and implement all professional development training for the program.
• Track and ensure that the training program meets contractual/funding and organizational expectations on a weekly, monthly, quarterly and annual basis.
• Collaborate with our partner Per Scholas and the Adult Workforce team to recruit, screen, identify and enroll clients into each training cohort. A minimum of 20 clients are to be enrolled into each cohort for a goal of 100 learners to be served.
• Conduct recruitment sessions and info sessions for available trainings.
• Split time between our Elmhurst and Jamaica hubs.
• Ensure that learners receive access to our Benefits team, meals, and other wrap-around services.
• Establish recruitment partners within the local community of Commonpoint’s employment hub and Youth Opportunity Hub.
• Streamline work readiness curriculum and coordinate work readiness workshops, industry specific career panels, information sessions, workshops and job search activities.
• Work with job developers and Per Scholas to manage a range of internships and job placement opportunities.
• Work with employment coordinators to develop program activities and workshops to keep participants engaged during the career development and job placement process.
• Analyze current job market trends to inform decisions regarding the most valuable career development training to provide to young people with system-involved backgrounds and the most promising construction industries to direct them to through external partnerships, including training, internships and job placement opportunities.
• Ensure that all program referrals, progress notes, attendance, job placements are entered in the Salesforce.
• Attend all relevant meetings, training, workshops and outside events.
• Handle any appropriate responsibilities and functions as assigned.
• Work with staff to ensure sufficient career readiness and professional development workshops are offered to participants.

Qualifications:

• Bachelor’s Degree Required
• 2-3 years of supervisory experience
• Minimum of 3-5 years workforce development, technology experience required.
• Previous experience with program development and government and performance-based contract management required
• Demonstrated knowledge of educational/vocational, social service, and health/mental health programs
• Strong assessment skills
• Ability to create and facilitate workshops and trainings
• Ability to closely collaborate with colleagues and function as part of a team to promote successful outcomes for clients
• Excellent verbal and written communications skills

SPECIFICATIONS FOR PHYSICAL REQUIREMENTS:

To Apply: Send resume to Dean at drodgers@commonpoint.org.

Salary Range: $60,000-$70,000