What are the responsibilities and job description for the Regional Sales Leader position at CommonSail Investment Group?
Regional Community Specialist
CommonSail Investment Group
The Regional Sales Leader is responsible for coaching, training, developing, and providing direction to a team of 8-10 Community Sales Specialists in order to successfully achieve optimal performance across all senior living communities. This role requires strong leadership acumen in addition to effective coaching and mentoring skills. Strong interpersonal and communication abilities are required to ensure effective and timely interactions across functional areas.
Required Experience for a Regional Sales Leader:
- Previous sales management experience
- Demonstrated leadership, communication, and presentation skills
- Must possess a high level of self-accountability and have the capacity to hold team members accountable
- Proven track record in meeting and exceeding sales goals
- Ability to conduct formal coaching sessions that are tailored to team accountability and goal achievement through gap plan setting and employee development
- Experienced in training and motivating sales representatives to hit monthly, quarterly, and annual targets
- Ability to work well under pressure, complete assignments accurately, work independently, and manage time effectively
- Must exhibit a high degree of initiative and creativity, good judgment, and professional ethics
- Must possess strong leadership skills to work effectively both independently and as a team
- Demonstrated aptitude for problem-solving; ability to determine solutions for clients
- Knowledge of Salesforce or another CRM is highly preferred
- Travel required
Primary Responsibilities of a Regional Sales Leader:
- Work with Community Sales Specialists on a consistent basis evaluating their interaction with prospective residents and families, providing them with coaching and feedback on community positioning, sales processes, and closing
- Live and breathe our 1440 company culture by creating the absolute best experience with every person, in every interaction, every minute of every day
- Perform business reviews each selling cycle and provide leadership and strategic direction to Community Sales Specialists in order to achieve performance objectives
- Work closely with Sales Leadership and Sales Operations team, peers and home office personnel to achieve sales objectives surrounding all occupancy and revenue goals for our communities
- Spending adequate field time with direct reports to mentor, develop, and drive sales results
- Work with Marketing and Business Development teams to develop marketing plans and successfully implement plans on a community basis
- Maintain an in-depth knowledge of customers and competition
- Utilizes and maintains relationships with community partners to increase referrals both in and out of communities
- Promotes a high resident retention through resident referral programs, renewals, and community events
- Work with Community Sales Specialists on a variety of tasks including; lead follow ups, new business calls, projected resident move ins/outs, daily accountability plans, community events, etc.
- Train and mentor Associate Community Sales Specialists
- Complies with Fair Housing and Federal Trade Commission requirements
- Prepares and manages all relative reports
- Willingness to work a flexible schedule to include evenings, weekends or “non-traditional” work hours as business demands dictate
Connecting Seniors, Families and Communities
For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.
Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.
It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.
We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.
If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
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