What are the responsibilities and job description for the CLIENT RELATIONS EXECUTIVE position at CommonSpirit Health at Home?
Overview
Now Hiring a Client Relations Executive!
Responsibilities
The Client Relations Executive I makes essential contributions to the achievement of the organization’s objectives as a field-based business development representative, consistently meeting the volume expectations for referrals and admissions. Maintains and grows current market share, growing new sources of business to support the branch’s business plan. Works with the Director, Business Development, Regional Vice President and branch Director, Operations to develop and execute specific strategies and tactics to achieve revenue targets, patient experience and profitability goals.
Key Responsibilities :
Business Development : Identify and cultivate relationships with healthcare providers, including skilled nursing facilities, assisted living communities, physicians, and hospital systems, to expand our referral network.
Client Support : Serve as the primary contact for clients, addressing inquiries, resolving issues, and ensuring exceptional service delivery.
Strategic Planning : Collaborate with the Director of Business Development and other leaders to create and implement strategies that achieve revenue targets and enhance patient experiences.
Data Management : Maintain accurate records of client interactions and progress, utilizing our Relationship Management System to inform strategic decisions.
Performance Reporting : Provide regular updates on field activities and outcomes, contributing to the continuous improvement of our services and strategies.
Benefits :
Excellent Vacation Plan to recharge
Paid Holidays and Personal Time
Blue Cross Blue Shield Standard PPO Plan / High Deductible Health Plan
Delta Dental Plan
EyeMed Vision Plan
Fidelity 401(K) Plan
Lyra Mental Health Benefits
Cigna Life / AD&D Plans
Cigna Long Term Disability
Cigna Short Term Disability
Cigna Critical Illness / Group Universal Life Insurance
Qualifications
Bachelor's degree in a relevant field or equivalent business experience; healthcare professional credentials are required.
At least one year of sales experience, preferably within the healthcare or home health is required.
Strong organizational and time-management skills, with the ability to work both independently and collaboratively.
Willingness and ability to travel as required; a valid driver's license and auto liability insurance are mandatory.
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
Pay Range
37.9 - $54.96 / hour
We are an equal opportunity / affirmative action employer.
Salary : $38 - $55
