What are the responsibilities and job description for the Communications Operator Job at CommonSpirit Health Philanthropy in Chattanooga position at CommonSpirit Health Philanthropy?

Overview

CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia. We offer the following benefits to support you and your family :

On-site childcare with extended hours
Care@Work premium account for additional support with children, pets, dependent adults, and household needs
Employee Assistance Program (EAP) for you and your family
Paid Time Off (PTO)
Health / Dental / Vision Insurance
Flexible spending accounts
Voluntary Protection : Group Accident, Critical Illness, and Identity Theft
Adoption Assistance
Tuition Assistance for career growth and development
Matching 401(k) and 457(b) Retirement Programs
Wellness Program
Additional incentives for eligible full-time day shift and night shift opportunities

Responsibilities

Part-time - Weekends - 2nd and 3rd shift

The Communications Operator must have organizational skills needed to take and deliver accurate messages. They must learn to keep callers calm in an emergency situation and route them to the appropriate departments. The operator must have the capability to assist multiple customers at one time in a timely manner. Possess good decision-making skills, determining issues at hand is very important. The clerk answers for over 400 physicians after-hours, lunch times, and meeting times. The operator must ensure the privacy and confidentiality of all messages received or given.

The operator must have outstanding communication skills and be a team player.

Operator needs to be familiar with health system programs, procedures, and services. Computer skills and basic medical knowledge are essential to this position.

Other responsibilities include : answering the phones after hours and at lunchtime for more than 100 physician offices, taking messages for them, the hospital, and PTs. Routing calls appropriately depending on the urgency of the call.

The operator must be able to multitask. Ability to talk, type, and listen at the same time.

Other duties as assigned by management.

This department operates 24 / 7 and all holidays. The operators will work shifts as needed including weekends, 2nd and 3rd shifts, and holidays.

Qualifications

High School Diploma

Experience in a call center setting and interacting with the public.

Basic medical knowledge, keyboarding, and computer skills.

Must be able to perform under stress, multitask, and be willing to cross-train.

J-18808-Ljbffr

Apply for this job

Receive alerts for other Communications Operator Job at CommonSpirit Health Philanthropy in Chattanooga job openings

Not the job you're looking for? Here are some other Communications Operator Job at CommonSpirit Health Philanthropy in Chattanooga jobs in the Chattanooga, TN area that may be a better fit.

Communications Operator Job at CommonSpirit Health Philanthropy in Chattanooga

What are the responsibilities and job description for the Communications Operator Job at CommonSpirit Health Philanthropy in Chattanooga position at CommonSpirit Health Philanthropy?

What is the career path for a Communications Operator Job at CommonSpirit Health Philanthropy in Chattanooga?

Not the job you're looking for? Here are some other Communications Operator Job at CommonSpirit Health Philanthropy in Chattanooga jobs in the Chattanooga, TN area that may be a better fit.

We don't have any other Communications Operator Job at CommonSpirit Health Philanthropy in Chattanooga jobs in the Chattanooga, TN area right now.

AI Assistant is available now!