What are the responsibilities and job description for the Appointment Scheduler position at CommonSpirit Health?
Highland Pediatrics
CHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is a Management Service Organization (MSO) that provides comprehensive office management services for all Memorial Health Partners and many physicians in private practice. We are proud to be a part of the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.
We care about our employees’ well-being and offer benefits that complement work/life balance.
We offer the following benefits to support you and your family:
Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs
Employee Assistance Program (EAP) for you and your family
Health/Dental/Vision Insurance
Flexible spending accounts
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
Adoption Assistance
Paid Time Off (PTO)
Tuition Assistance for career growth and development
Matching Retirement Programs
Wellness Program
If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!
Responsibilities
Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by physician.
Essential Key Job Responsibilities
- Responsible for answering phone calls and scheduling patient appointments.
- Conduct patient pre-certification to ensure coverage for appointments and medical care.
- Schedule tests, procedures, and referral appointments.
- Communicate with patients regarding appointments and instructions for procedures and tests
- Collect insurance information and patient personal data.
- May collect fees such as co-pays / co-insurance.
- Perform other duties as assigned.
Qualifications
Education:
- High School diploma or equivalent required.
Qualifications:
- Electronic Medical Records
- Excellent customer service skills.
- Ability to work both independently and as a team.
- Clear and effective communication skills.
- 2 years related experience in a healthcare environment preferred.
