What are the responsibilities and job description for the Caterer Assistant position at CommonSpirit Health?
At CHI Health Midlands we proudly serve Sarpy County and surrounding areas in Nebraska with patient-focused care. When designing our facility we kept the patient viewpoint in mind setting a tone for a more comfortable less stressful hospital stay. We provide our patients with some of the highest quality scores in the country in heart and vascular emergency and surgical care. Also we offer high quality care in diagnostics/radiology womens care home care orthopedics sleep and breathing disorders.
Responsibilities
This position will be part time at Midlands and part time at Lakeside as a Catering Assistant.
- Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.
- Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients and pickup as assigned, special request and off-time meal deliveries.
- Transports ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.
- Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.
- Ensures Patient Satisfaction score for the department is met.
- Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.
- Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner. Conducts Hospitality Rounds following each meal. Provides caring and responsive service to patients on a daily basis.
- Inventories, gathers, and delivers floor stock to units as designed by each facility.
Qualifications
Preferred:
-Minimum of 1 year of direct patient care in a hospital setting and/or 1
year minimum in food service.
-Knowledge equivalent to a high school education.
