What are the responsibilities and job description for the Credit Balance Refund Rep position at CommonSpirit Health?
*Overview*
*CHI Memorial Mountain Management Services *
CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.
We care about our employees’ well-being and offer benefits that complement work/life balance.
*We offer the following benefits to support you and your family:*
Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs
Employee Assistance Program (EAP) for you and your family
Health/Dental/Vision Insurance
Flexible spending accounts
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
Adoption Assistance
Paid Time Off (PTO)
Tuition Assistance for career growth and development
Matching Retirement Programs
Wellness Program
If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!
*Responsibilities*
Expectations
Minimum Qualifications
$15.00 - $20.33 /hour
*CHI Memorial Mountain Management Services *
CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.
We care about our employees’ well-being and offer benefits that complement work/life balance.
*We offer the following benefits to support you and your family:*
Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs
Employee Assistance Program (EAP) for you and your family
Health/Dental/Vision Insurance
Flexible spending accounts
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
Adoption Assistance
Paid Time Off (PTO)
Tuition Assistance for career growth and development
Matching Retirement Programs
Wellness Program
If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!
*Responsibilities*
Expectations
- Conducts appropriate reviews using critical thinking skills to understand how to transfer payments
- Reviews and posts payments and write-off/adjustments from insurance and patients
- Identifies and researches unusual, complex or escalated issues
- Documents all activities and findings in accordance with established policies and procedures
- Maintains current knowledge of internal, industry, and government regulations as applicable to assigned function
- Establishes and maintains professional and effective relationships with peers and other stakeholders
Minimum Qualifications
- High School Diploma or GED equivalent
- Knowledge of general concepts and practices that relate to the healthcare field, debits and credits, clinic operations, regulatory/reporting requirements, operation and application of automated systems, and government/commercial insurance reimbursement terms
- Excellent customer service, attention to detail, critical thinking, and the ability to maintain confidentiality of medical records, troubleshooting
- Ability to understand and apply detailed billing requirements and cash posting processes and effectively prioritize
- One to three years of revenue cycle or related work experience that demonstrates attainment of the requisite job knowledge and abilities
- Graduation from a post-high school program in medical billing or other business-related field
$15.00 - $20.33 /hour
Salary : $15 - $20
