What are the responsibilities and job description for the Department Scheduler position at CommonSpirit Health?
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
One Community. One Mission. One California
Department Scheduler - Diagnostic Radiology
St. John's Hospital Camarillo
St. John's Hospital Camarillo is seeking a highly organized and detail-oriented individual to join our dynamic Radiology Diagnostics department as a Department Scheduler. This crucial role ensures the smooth and efficient flow of patients through our imaging services. If you thrive in a fast-paced environment and possess excellent communication and scheduling skills, we encourage you to apply!
Responsibilities
- Schedule patient appointments for various radiology procedures (X-ray, CT, MRI, Ultrasound, Fluoroscopy, etc.) utilizing our electronic scheduling system [System Name, e.g., Epic, Cerner].
- Manage physician schedules, ensuring optimal utilization of resources and minimizing wait times.
- Verify patient insurance coverage and obtain pre-authorization when required.
- Communicate effectively with patients, physicians, referring offices, and other healthcare professionals.
- Maintain accurate and up-to-date patient records and schedules.
- Respond to patient inquiries and resolve scheduling conflicts in a timely and professional manner.
- Assist with managing the department's daily workflow and operational efficiency.
- Prepare and maintain various reports as needed.
- Adhere to all HIPAA regulations and maintain patient confidentiality.
- Participate in departmental meetings and contribute to process improvement initiatives.
- Assist with other administrative tasks as assigned.
Qualifications
- One (1) year of general office admitting or emergency room registration experience preferred.
- Use of computers.
- Excellent knowledge of medical terminology.
- Excellent communication skills both verbally and in writing.
- Bi-lingual English/Spanish preferred but not required.
- Working knowledge of English grammar and spelling.
- Ability to work independently with minimal supervision assess critical situations and make appropriate referrals.
- Ability to maintain confidentiality regarding patient and employee information.
- Good interpersonal skills and the ability to relate with the public.
- Must possess good organizational skills and the ability to maintain a filing system.
- Knowledge of computers and various software programs and demonstrated ability in general secretarial duties.
This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
