Facilities Management Operations Analyst

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

The National Real Estate Services Facilities Operations Analyst is a remote opporunity with responsiblilities for identifying and developing projects, administration, and ongoing management support of programs / services supporting Facility Management. The national program is organized to standardize, streamline, and centralize the Facilities Departments across 170 locations. The Operations Analyst function includes conducting detailed data analysis of all current and future initiatives within the national facilities program, conducting businesscase analysis of proposed initiatives including insource / outsource decision making, monthly reporting, and improving existing operations of the program, while providing analytical and operational support to the FM team.
This position is responsible for all analytical processes that support FM resulting in improved operational efficiencies of the national and local programs. This position is responsible for tracking and benchmarking national facility initiatives and programs; coordination of initiatives between and among Divisions/Markets and national groups. The position is also responsible for managing contract resources required for special projects. 

The System, Operations Analyst, carries out duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CommonSpirit Health and fully supports CommonSpirit Health’s Mission, Vision, and Core Values. This position reports directly to the System Director, Facility Operations, Special Projects, and interfaces with the various people and teams across the enterprise as needed, for all Facilities related projects and special projects as assigned.

Key Skills, Knowledge, & Abilities

Conducts opportunity analyses: Analyzes business and / or operating procedures to identify most efficient methods of accomplishing work within the FM department. Analyze and report on gaps in workflow and procedures, such as: 1) organizational changes from the System level through the Division / Market levels to the local sites; 2) communications/ information flow; 3) business case analysis to aid in decision making.

● Gathers and organizes information for NRES Facility Management process and procedures including operating procedures, and the development of
recommendations to improve existing operations within the facilities management.
● Analyzes data gathered, develops information and considers available solutions or alternate methods of proceeding. Will be required to have thorough knowledge and access to CommonSpirit Health specific programs that include:
● Lawson – accounting management software.
● Axiom – Capital / Operating budget reporting software.
● Computerized Maintenance Management Systems
● Legacy FM – FM Training Program; Learning Management System
● Utilities Management Systems.
● Manages and maintains relationships with external vendor partners for FM initiatives.
● Organizes and documents findings of studies and prepares recommendations for implementation of new systems, procedures or organizational changes based on guidance from facilities leadership.
● Promotes accountability and assists in ensuring objective timelines are met.

● Conduct operational effectiveness reviews to ensure functional or project systems are applied and functioning as designed.
● Development and presentation of operational adjustments to systems to improve operational efficiencies.

● Works with System / Division / Market / Hospitals on the development of annual budgets.
● Compiles, consolidates, assembles and presents all financial metrics for the program.
● Conducts productivity analysis between budget performance, computerized maintenance management system (CMMS) and labor reporting.
● Establishes, reports, coordinates and tracks capital requirements for facility related assets.

● Develop and/or update functional or operational manuals outlining established methods of performing work in accordance with organizational policy.

● Understanding of cost-benefit analysis in selection of sustainable business strategies. Knowledge of financial planning including budget development,
consultant contract review and project budgeting.
● Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to prepare, analyze and present budgets, detailed financial and business case studies.
● Outstanding communication and interpersonal skills. Must be able to communicate with all levels in a respectful, supportive, positive, objective manner, keeping the issues at the forefront of the discussion.
● Ability to effectively present information and respond to a variety of analytical support requests.
● Organizational skills: time management, self-motivation, project management, priority setting.
● Computer Skills: MS Office (Word, Excel, Power Point, Access), Google Suite, Outlook, Relational Databases, and Project Management Software.
● Facilitation, change management and group process skills.
● Working knowledge of codes and standards. These include but may not be limited to those that regulate the healthcare industry.

● Minimum of 5 years of related experience, with 3 years in facilities support, value analysis, financial analysis, benchmarking preferred.
● Bachelor Degree in a related field required or equivalent combination of education and work experience may be considered.