What are the responsibilities and job description for the Float Medical Office Representative position at CommonSpirit Health?
CHI Saint Joseph Medical Group now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health includes 275 providers delivering quality care to patients across 88 locations in central and eastern Kentucky. Our full service network delivers a variety of Primary Care Services including Family Internal Geriatric and Pediatric Medicine in addition to several specialties to deliver custom care based on the unique needs of our patients.
Responsibilities
Our Float Medical Office Represenatives are part of our healthcare team who schedules appointments for patients, medical procedures, tests and studies ordered by the physician.
We want you to be confident in your choice to join our CHI Saint Joseph Health Team as an Float Medical Office Represenatives It’s important that you enjoy working with all patient populations and understanding your role's administrative accountabilities.
Expectations:
- Responsible for answering phone calls and scheduling patient appointments.
- Conduct patient pre-certification to ensure coverage for appointments and medical care.
- Schedule tests, procedures, and referral appointments.
- Communicate with patients regarding appointments and instructions for procedures and tests
- Collect insurance information and patient personal data.
- May collect fees such as co-pays / co-insurance.
- Perform other duties as assigned.
Qualifications
Education / Accreditation / Licensure (required & preferred):
- High school diploma or equivalent required.
Experience (required and preferred):
- 2 years related experience in a healthcare environment required.
