Office Coordinator

*Overview*

CHI Memorial Hospital now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia. We offer the following benefits to support you and your family: On-site childcare with extended hours Care@Work premium account for additional support with children pets dependent adults and household needs Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Health/Dental/Vision Insurance Flexible spending accounts Voluntary Protection: Group Accident Critical Illness and Identify Theft Adoption Assistance Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Wellness Program Additional incentives for eligible full time day shift and night shift opportunities

*Responsibilities*

Under general supervision, the Office Coordinator will provide administrative and clerical support for clinic operations; coordinate clinic functions and special projects, learning all aspects of clinic operations.

• Manage staff on day-to-day operation.
• Assist in identifying and providing guidance in resolving operational issues.
• Efficiently direct patient flow throughout the clinic.
• Coordinate general front office activities including but not limited to; registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties.
• Assist with training of new hires and other training initiatives.
• Provide direction and support to clinical staff as requested.
• Perform other duties as assigned
  
  

*Qualifications*

Required Education

• High School Diploma or equivalent required
  
  

Required Minimum Knowledge, Skills, & Abilities

• 2 years related experience in a front or back office clinic setting required.
• Ability to perform multiple tasks in one setting.
• Ability to work both independently and as a team.
• Ability to effectively verbal and written communication skills to staff, patients, vendors and other contacts.
• Demonstrate positive professional customer service in all patient, staff, and visitor contacts.
• Demonstrate the skill of patient confidentiality while handling all patient personal health information and records.
• Demonstrate working knowledge of health care administration concepts.
• Demonstrate proficiency in Microsoft Office software.
• Possess a strong work ethic and a high level of professionalism.
• A team player who handles multiple projects simultaneously in a fast paced environment.
  
  

Preferred Qualifications

• Electronic medical records experience preferred.
  
  

*Pay Range*

$16.00 - $21.83 /hour