What are the responsibilities and job description for the Receptionist Scheduler position at CommonSpirit Health?
Marian Regional Medical Center a 191-bed facility located in Santa Maria California is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian’s beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health’s Southwest Division and is a member of CommonSpirit Health the largest not-for-profit health care system in the nation boasting an integrated network of top quality hospitals with physicians from the most prestigious medical schools and comprehensive outpatient services - all recognized for quality safety and service. Marians offers Santa Maria Valley residents access to the most advanced technologies an expanded and enhanced Emergency Department Critical Care Unit neonatal intensive care unit and an array of womens services.
Responsibilities
In keeping with the Dignity Health philosophy, performs such typical distinguishing duties as: Receives patients and visitors, ascertains their needs and directs them accordingly; answers incoming calls and determines their proper disposition; maintains statistics; processes patient charges; prepares and reorganizes patient charts at the beginning and termination of treatment; assists with setting up appointments; types correspondence; maintains adequate supplies of agency forms and office supplies; and performs all other clerical functions relevant to effective agency function as necessary. Registration of new patients for all Rehabilitation departments while correctly identifying the patient's particular payor type. Assists in the training of relief personnel. Sends bills on a regular basis, (bi-weekly) maintains petty cash drawer. Ensures a clean and safe work environment by being alert for unsafe conditions and malfunctioning equipment and using appropriate procedures for their correction. Performs other related duties such as: Participates in all departmental functions and activities as required, including inservice education, and other tasks relevant to effective department function as necessary.
Qualifications
Minimum Required:
- Must have knowledge and experience with Microsoft Word, Excel, Outlook and Google Suite
- Must have excellent communication skills both in person and on the telephone.
- Ability to communicate effectively both orally and in writing, clearly, concisely, accurately, and possess excellent interpersonal skills.
- Demonstrates basic knowledge of the principles and techniques employed in medical procedure billing.
- Demonstrates ability to function in a team environment, collaborating with other patient care team members, physicians, patient, and their families.
- Ability to excel in an environment with multiple distractions while attending to multiple tasks simultaneously.
- Able to produce under moderate to minimal direct supervision.
- Demonstrates ability to organize and prioritize work efficiently.
Preferred/Desired:
- Previous experience in a medical setting, and proficiency in Spanish preferred.
- Experience with Meditech preferred.
