System Director Population Health Regional Operations

The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups hospitals health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.

Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options including medical dental and vision plans for the employee and their dependents Health Spending Account (HSA) Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.

One Community. One Mission. One California 

***This position is remote, with a strong preference for the candidate to reside on the West Coast.

Position Summary:

This administration role is responsible for partnership and strategic direction with the designated regional value hub leadership. Aligning direction of operations, processes and infrastructure with Enterprise Population Health, CommonSpirit’s Population Health Service Organization (PHSO). Including Clinically Integrated Networks (CINs), Accountable Care Organizations (ACOs) and Divisional Value Hub Operations (VBOs) for CommonSpirit Health.
CommonSpirit Health currently serves more than 2.6M people in value based agreements through a variety of local entity structures. This position ensures these entities are optimized in performance and growth, through alignment of population health improvement strategies and tactics. While driving efficiencies by standardizing certain functions and services through CommonSpirit’s PHSO.

Responsibilities may include:
- In partnership with Value Hub leadership, supports EPH and local CIN Business Plans, including areas such as organization structure, clinical operations programs, multi-year financial planning and performance monitoring/improvement.
- In coordination with EPH/PHSO leadership, supports administrative and governance structures for both regional value hubs and administrative functions. Serving as the EPH/PHSO liaison to administrative leaders for these functions.
- Facilitates development and communication of standard population health policies and procedures in relation to value hub/ACO/CIN operations and administers deployment of related services for designated regions.
- Supports overall population health contract management and Service Level Agreements (SLAs) for EPH, CINs and ACOs. Serves as the liaison with EPH corporate legal counsel and compliance.
- Fosters a culture of data-driven improvement, humility, humanity, and kindness forthe team.
- Aligns improvement strategies with administrative population health priorities.
- Supports cross market/value-hub value programs, eg. Medicare Shared Savings (MSSP)
- Engages with EPH leadership across CommonSpirit Health’s Clinically Integrated Networks, identifying and spreading administrative best practices.

Minimum Qualifications:

- Bachelor’s Degree.
- Minimum 8 years experience in systems integration, operations management.
- Knowledge of value based care and population health service organizations.