What are the responsibilities and job description for the Team Coordinator - Virtual Support position at CommonSpirit Health?
Join the CommonSpirit Family, rated in the ‘Top 150 Best Places to work in Healthcare’ by Becker’s Healthcare!
Are you eager to make a difference without being in a direct patient care role? The Team Coordinator (TC) position may be the role for you! This vital role orchestrates one or more assigned functions critical to the success of our location(s). From scheduling to customer and clinical support, intake to health information data entry, and medical records management, the Team Coordinator is the backbone of organizational success. As you lend your expertise, you become the thread that binds patients, caregivers, and employees together in harmony.
Responsibilities
**Candidate must live in the Eastern Time Zone!**
**Candidate must reside in one of the approved remote worker states: AR, AZ, CA, CO, FL, IL, IN, KY, MI, ND, NE, OH, SC, TN, TX, WA, WI**
As a Team Coordinator, your skillful coordination of location office functions enables us to provide unparalleled care. With each patient, caregiver, and employee you impact, you breathe life into our mission, ensuring that our services consistently exceed quality measures and expectations.
Responsibilities:
First calls to new patients
Scheduling visits to clinicians according to assigned area
Assists with the running of various system reports.
Utilize HomeCare Homebase to schedule clinicians to a set productivity
Completes assigned workflow tasks in a timely and accurate manner.
Assist scheduling changes with phone calls from clinicians
Works virtually and independently with limited direct supervision using organizational guidelines,policies and procedures and good judgment.
Benefits:
- Generous company annual bonus structure that rewards your hard work!
- Productivity Bonuses
- Excellent Vacation Plan to recharge
- Seven paid holidays/four floating holidays (PTO)
- Blue Cross Blue Shield Standard PPO Plan/High Deductible Health Plan
- Delta Dental Plan
- EyeMed Vision Plan
- Fidelity 401(K) Plan
- Lyra Mental Health Benefits
- Cigna Life/AD&D Plans
- Cigna Long Term Disability
- Cigna Short Term Disability
- Cigna Critical Illness/Group Universal Life Insurance
- Tuition Reimbursement
Qualifications
- High school graduate or equivalent.
- Minimum of two years customer service experience required.
- One year of medical office experience or specialized office training preferred.
- Pleasant telephone voice and manner.
- Basic computer knowledge and skills
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
