Senior Manager Regulatory Engagement, Business Banking Compliance

Senior Manager Regulatory Engagement, Business Banking Compliance

Your business

Risk Management is responsible for developing and deploying the risk frameworks that allow the Group to take conscious exposures to credit, market, operational, compliance and insurance risks within the Board-approved appetite.

Business Banking (BB) Compliance sits within the broader Group Compliance function of CommBank, with a dotted reporting line through to the BB Chief Risk Officer.

Your team

Reporting to the Head of Regulatory Affairs, the Senior Manager Regulatory Engagement is a key role in the BB Compliance team and provides an exciting opportunity to work closely with the business and regulators.

Key responsibilities of this role include:

• Assessing, monitoring and leading investigations of Compliance incidents and issues, including supporting the effective management and prevention of Compliance breaches and reporting of significant breaches to regulators.
• Managing and improving stakeholder relationships and providing strategic regulatory advice.
• Managing correspondence with relevant regulators and partnering with teams within BB and throughout the Group to obtain information required by regulators.

We encourage a flexible/hybrid working model – ask us what this will look like for you.

Your responsibilities

• Support regulatory engagement across BB. This will involve working with key stakeholders including BB Line 1 colleagues, Compliance teams in other Business Units and other teams throughout the Group to support engagements with a range of regulators.
• Assess and notify regulators of reportable situations in line with regulatory obligations.
• Interpret notices, requests and reviews from regulators including ASIC, AFCA and BCCC, and provide compliance advice on what the request requires. Work collaboratively with a broad range of stakeholders to obtain the information required. Seek validation and approvals from senior management and deliver to the regulator within the required timeline.
• Review documents, data and responses to be provided by the business to a regulator to provide quality control and to ensure the information provided is accurate and suitably meets the regulator’s request.  Offer constructive challenge to ensure that BB continues to meet both regulatory expectations and the requirements of the Group Regulatory Engagement Standard (GRES).
• Provide regulatory compliance advice based on a deep understanding of BB strategy, products and processes.
• Support the management of cross team regulatory forums to facilitate a coordinated and consistent approach to regulatory engagement across the Group.
• Draft compliance input for Risk and Compliance Committees.
• Advocate for business solutions in the interests of customers.
• Advise and assist business stakeholders with remediation activities.
• Provide support to stakeholders within BB, other Business Units and Group functions.
• Ensure efficient and effective Compliance operations and procedures.

Your skills & experience

We are seeking a motivated and flexible team player who takes accountability for outcomes and has the following skills and experience:

• Experience in Compliance and/or Risk Management with a preference for Commercial/Business Banking product expertise.
• Knowledge of relevant laws and regulations underpinning the financial services industry
• Outstanding relationship and stakeholder management skills, including the ability to engage a variety of internal stakeholders to achieve business and risk management objectives.
• Excellent influencing and negotiation skills and the ability to inspire others to action.
• Advanced written and verbal communication skills, and the ability to produce a wide range of communications. Must be able to draft clear and concise documents at a high standard.
• Strong attention to detail and commitment to meeting tight deadlines.
• Ability to offer constructive challenge to ensure the provision of quality information to regulators in accordance with expectations.
• Astute risk management capability, and the ability to exercise judgement and make sound decisions quickly.
• A role-model for the CBA values: Care, Courage and Commitment.

Working at CommBank

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.