Specialist Experience Designer

• You’re an Experience Designer, passionate about delivering amazing digital experiences
• Our team is driven to push boundaries and bring our customer vision to life  
• Together we’re delivering first to market experiences for our retail customers

Do work that matters

Building beautiful experiences for our customers is what brings you into work. You live for it. As an Experience Designer, you’re constantly trying to innovate for your products and projects, doing the same old is not something you have in your repertoire.

This role will see you solving design problems across digital platforms used by our business banking staff to drive impact on customer experience. You will work across complex and highly visible projects that will provide unique challenges to deliver great value to our customers.

See yourself in our team

Working across a portfolio of products and projects, you’ll keep your customer hat on to create effective, cohesive design solutions that meet the needs of varied users.

Our team is comprised of researchers, interaction designers, usability and accessibility experts and visual designers. You will work within a high performing, talented design team who will support you as you grow your capabilities with design complexities. Our Business clients are varied and our products service small businesses like café owners and tradies as well as large institutional clients listed on the ASX.

This role reports to a Senior Experience Designer in Business Banking.

Where will you go?

If you live the values and demonstrate the people and digital capabilities we can offer great opportunities for progression. As a natural step this role can progress to a Senior Experience Designer role overseeing broader projects and portfolios. If that’s the right path for you, we can empower you to be your best to get there.
 

Your skills and experience

You are an enthusiastic problem-solver with excellent visualisation skills. You’re good at:

• Human-centred design, understanding the relationships between people’s behaviours and digital products systems thinking, capable of designing for the holistic ecosystem beyond the screen, leading the resolution of problems at all levels of detail: from the big picture to the nuts and bolts
• You are comfortable designing across web, responsive mobile and native apps.
• Rapid prototyping, comfortable with various methodologies from free-hand sketching to white-board facilitation to pixel-perfect wire framing
• Recognizing aesthetic and visual design, knowing the difference between “good” and “great” work
• Experience in Agile and/or LEAN projects
• Good stakeholder management and influencing skills
• Sound commercial acumen and strong communication skills

Please include a portfolio with your application.