What are the responsibilities and job description for the Universal Banker I position at Commonwealth Business Bank?
POSITION OVERVIEW
This position is the “point of contact” for a majority of customers in their day-to-day transactions generally associated with teller work. This position is responsible for processing teller transactions accurately and efficiently in a fast-paced environment while offering Bank products and services.
POSITION RESPONSIBILITIES
- Handle all teller functionalities
- Open new accounts and cross sell bank products and services
- Handles customer’s call and inquiries
- Accepts new stop payment orders and handle return mails
- Balances all data processing reports to Operations Administration
- Prepares data processing entries for submission to Operations Administration
- Compliant with bank regulations
- Be acquainted of bank products/services
- Assists the Operations Officer as needed or requested
- Handle additional duties assigned by management
- Fully compliant with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti Money Laundering, Code of Conduct, and etc.) Must complete all required training.
SKILLS / QUALIFICATIONS
- Working knowledge of all operations departments of the Bank
- Ability to deal effectively and tactfully with all types of customers
- Proficiency in basic computer skills
- Strong interpersonal and communication skills
- Bilingual – English/Korean preferred
EDUCATION / EXPERIENCE
- Bachelor’s degree preferred
- 2 years in branch banking experience preferred
We offer a competitive total rewards package, including but not limited to Medical, Dental, Vision, and Life Insurance, 401k retirement savings plan, and paid federal holidays, for this full-time position. Annual pay ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience.
Must be authorized to work in the US.
We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law.
