Administrative Assistant II -Kentucky Historical Society

Salary

$26,052.00 Annually

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | NON-CHAPTER | 37.5 HR/WK

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Hiring Agency

Tourism, Arts, & Heritage Cabinet | Kentucky Historical Society

Location

100 West Broadway
Frankfort, KY 40601 USA

Description

Join the dynamic team at the Kentucky Historical Society as a Visitor Services Associate, where your passion for history will come to life! This role is essential to our mission, supporting your colleagues and helping create unforgettable experiences for our visitors. As the first point of contact for members and guests at the Kentucky History Center and Museums, you'll play a pivotal role in showcasing our state's rich heritage.

Imagine yourself at the heart of the action, where every day brings new opportunities to engage with history enthusiasts and curious explorers alike. You will be cross-trained to work across all areas of guest services, from the 1792 Gift Store to the reception desks at our three sites: the Kentucky History Center, the Old State Capitol, and the Kentucky Military History Museum. Plus, you'll assist with rentals and special events that make history come alive for everyone who walks through our doors. This is an opportunity to connect people with Kentucky's vibrant history while working in a collaborative and inspiring environment.

The Kentucky Historical Society (KHS), formed in 1836, is an agency in Kentucky’s Tourism, Arts, and Heritage Cabinet. The KHS campus has three sites in historic downtown Frankfort: The Old State Capitol; the Kentucky Military History Museum; and the Thomas D. Clark Center for Kentucky History serving as KHS headquarters with a signature museum, exhibits, library, research facilities, object and archival collections, museum store, and more. KHS is a Smithsonian Affiliate and has American Alliance of Museums accreditation.

To learn more about the Kentucky Historical Society, please visit https://history.ky.gov

Key Responsibilities:

• Greet and process customer service admissions at museum reception desks and customer sales at 1792 Gift Store.
• Answer agency telephone and direct calls to appropriate KHS staff.
• Assist with special or rental events setups.
• Provide information/directions to guests/customers to the Kentucky History Center and Museums on meeting locations, museums, and restroom locations.
• Work as a team member of the Visitors Services Team to assist other teams at KHS and quality experiences for the guests/customers of the Kentucky History Center and Museums.

To see the full position description, please visit https://history.ky.gov/about/careers

Communication - Ability to work with the Visitor Services team but also independently on several projects concurrently and must enjoy working with the public and school groups/children. Computer/Other Skills – Basic computer skills in internet, word processing, spreadsheets, and email use. Point of Sale database system experience is a plus. Must be able to answer, transfer, and operate a multi-line phone system and promptly return calls to guests. Must be able to run a point-of-sale system and process credit card payments.

This position reports to the Visitor Services Manager. This is an unclassified (non-merit) position pursuant to KRS 18A.115(1)(u). The annual salary for this position is $26,052.00 with a 5% increase following the successful completion of a probationary period. Benefits include health and life insurance, optional dental and vision insurance, vacation and sick leave, holiday pay, retirement, and optional deferred compensation plans. Interested applicants should submit a cover letter and current resume via email to khshr@ky.gov. No telephone calls are accepted. The deadline for submissions is April 2, 2025. Late and incomplete applications will not be considered.

KHS is an agency of the Tourism, Arts, and Heritage Cabinet of the Commonwealth of Kentucky. KHS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, sexual orientation, gender identity or expression, ancestry, age, pregnancy or related medical condition, marital or familial status, disability, veteran status, political affiliation, or genetic information in accordance with state and federal law.

Minimum Requirements

Working Conditions

This position shall work at reception desks at the Kentucky History Center and Museums or in the gift store on a rotating basis.
Physical Demands: Must be able to lift materials of up to 25 pounds and move carts of materials and gift store products. Must be able to stand for long periods. May occasionally ascend/descend stepladder for placement/removal of gift store sales products. Must be able to maintain consistent movement between KHS campus sites, all within a .25-mile radius in downtown Frankfort, Kentucky.
Work Schedule: This is a full-time position of 37.5 hours per week with a Tuesday through Saturday. The position must be able to work occasional weeknights, Mondays, or holidays to meet KHS's programming and service needs for its guests/customers.