What are the responsibilities and job description for the Limited Term Clerical Assistant 2 (Customer Support Rep) position at Commonwealth of PA?
THE POSITION
The Pennsylvania Fish and Boat Commission is seeking an experienced, dependable and highly motivated office support professional to serve with the Division of Licensing and Registration.
If you are detail oriented, customer service focused, and enjoy a fast-paced office environment, the Pennsylvania Fish and Boat Commission would like to talk to you! Apply today to join our dedicated team.
DESCRIPTION OF WORK
This position provides clerical and office support within the Division of Licensing and Registration to ensure daily operations are conducted efficiently and effectively. The person in this position is responsible for answering incoming phone calls from customers and providing customer support assistance pertaining to boat registrations, renewals, launch permits, and fishing licenses within the Division. The person in this position will also assist in entering boat registration and title data in the registration and titling system.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Seasonal, full-time employment, 75 hours bi-weekly.
- This position does not receive medical benefits. Paid time off can be used after working 750 regular (non-overtime) hours in each calendar year.
- Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch.
- Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly rate of $18.05 (before taxes).
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Six months as a Clerical Assistant 1 (commonwealth title); or
- Graduation from high school; or
- An equivalent combination of experience and training.
Preferred Qualifications (not required):
- Previous experience processing Pennsylvania boat registration and title applications.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
- Eligibility rules apply.
Salary : $18
