Clerical Assistant 3

Are you ready for the next step in you clerical career? Join the Workers’ Compensation Office of Adjudication (WCOA) District Office in Wilkes-Barre as a Clerical Assistant 3. Take on the complex clerical work needed to help ensure that workers’ rights are protected and respected. If you are excellent with details, organization, typing, and communication we want you on our team! 

As a Clerical Assistant 3 you will provide office support and assistance for Workers’ Compensation Judges and the office as a whole. Work involves scheduling hearing events in accordance with the Workers' Compensation Act as well as instructing parties to address the issues at the hearing with the Judge, reviewing information submitted through Workers' Compensation Automation and Integration System (WCAIS) for the claim, answering phone calls, and directing internal and external stakeholders to the resource center for technical assistance. This includes preparing and typing correspondence and transcripts, preparing and processing casefiles, and handling incoming mail and email in accordance with WCOA Policies and Procedures.

You will also be expected to prepare court rooms both in person and virtual for the Judge prior to each hearing day by gathering and preparing related documents and case files, and then placing them in the court room, if applicable. This includes arranging for vendor services according to WCOA Policy for interpreters, security guards, and court reporters. Work also involves reviewing documentation or exhibits submitted. alerting the judge to any errors or inconsistencies and reviewing WCAIS reports to verify info. Be part of something bigger than yourself with us! 

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Wilke-Barre.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or 
• One year of moderately complex clerical experience; or 
• An equivalent combination of experience and training.

Special Requirements:

• This position requires keyboarding skills to meet standards for speed and accuracy.
• This position requires the ability to take and transcribe dictation.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. 
• You must be able to perform essential job functions.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply: 

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 

Veterans: 

Telecommunications Relay Service (TRS): 

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. 

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Salary : $39,785 - $59,384