What are the responsibilities and job description for the Information Technology Interns (College) - Allegheny County, PennDOT District Office 11 position at Commonwealth of Pennsylvania?
THE POSITION
Looking for a paid Information Technology (IT) internship? We have you covered! Infrastructure and Economic Development Technology Services Office support teams are seeking interns to assist with projects such as a refresh of multifunction printing, as well as to provide support to PennDOT's summer maintenance and construction activities. This position will provide an intern with experience working with asset and incident management and delivering quality customer service. Apply with us today!
DESCRIPTION OF WORK
An Information Technology Intern will perform the following tasks :
- Install operating system and software images and applications on personal computers (PC) to include configuring for network operation;
- Install, configure, and troubleshoot network and local printers and medium to wide format plotters;
- Install and configure personal computer peripheral devices;
- Install and support networking infrastructure equipment and understand structured cabling concepts;
- Configure and provide support for mobile devices, to include iPhones, iPads, cell phones, and air cards. Mobile devices will be managed via Intune;
- Support audio and video conferencing equipment. Most equipment will be configured to work in a Microsoft Teams environment;
- Enter and verify asset management data in the Remedy ITSM system. The intern will perform inventory reconciliation and prepare equipment for surplus disposition.
This position will be headquartered in the Allegheny County PennDOT District 11 office facility, with possible trips to support remote sites.
Work Schedule and Additional Information :
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Internship Requirements :
Additional Requirement :
Preferred Qualification (not required) :
How to Apply :
Veterans :
Telecommunications Relay Service (TRS) :
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
