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Quality Assurance/Risk Management Specialist - Wernersville State Hospital

Commonwealth Of Pennsylvania
Commonwealth Of Pennsylvania Salary
Wernersville, PA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/3/2025
THE POSITION

If you are eager to leverage your expertise and training in Quality Assurance and Risk Management, we have an exciting opportunity for you. Wernersville State Hospital is on the lookout for a dedicated Quality Assurance/Risk Management Specialist who will take on the responsibility of collecting and abstracting data, monitoring various processes, entering data accurately, and compiling and reporting on a diverse range of services within a state mental health facility. This role is perfect for someone who is committed to ensuring high standards and improving the quality of care provided.

DESCRIPTION OF WORK

As a Quality Assurance/Risk Management Specialist under the direct supervision of the Chief Performance Improvement Executive, you will be responsible for investigating allegations of patient abuse and patient rights grievances at Wernersville State Hospital. You will also be responsible for data collection and monitoring, data entry, and the compilation and reporting of a wide variety of services provided at our facility. This position will require you to consult and collaborate with interdisciplinary clinical and nonclinical support staff in the monitoring and evaluation of quality assurance and risk management program activities. You will also create questionnaires, surveys, and other documents to collect and analyze information for use in decision-making and performance improvement initiatives. Additionally, you will develop a working knowledge of facility, departmental, state, and federal policies and regulations.

Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
  • This position will require flex time on other shifts.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Two years of professional experience as a member of a multiple disciplinary treatment team in a public or private health care facility and a bachelor's degree; or
  • Two years of clinical experience in an human services agency, including one year of administrative, evaluative, or consultative experience in a health care program; and a bachelor's degree with major course work in social work, nursing, health care administration, behavioral sciences or a related field; or
  • Any equivalent combination of experience and training.


Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.


Legal Requirements:

  • A conditional offer of employment will require a medical examination.
  • This position falls under the provisions of the Older Adult Protective Services Act.
    • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.


How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.


Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.


Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).


If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

 

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